Side-by-side comparison · 24 data points
Grow with SMS Marketing & WhatsApp. Send campaigns, recover abandoned carts & automate alerts.
| Mercuri SMS Marketing WhatsApp | NexG SMS and WhatsApp Services | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — |
NexG SMS and WhatsApp Services featured to use the NexG to send the Customer notification via SMS.
| Metric | Mercuri SMS Marketing WhatsApp | NexG SMS and WhatsApp Services |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 16 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | — |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2023 | Dec 2025 |
Based on the data on this page, Mercuri SMS Marketing WhatsApp is the stronger choice for most Shopify App Store merchants — 5.0★ vs NexG SMS and WhatsApp Services's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Mercuri SMS Marketing WhatsApp at Free to install, NexG SMS and WhatsApp Services at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Mercuri SMS Marketing WhatsApp; mid-market and enterprise merchants with specific feature requirements should evaluate both — NexG SMS and WhatsApp Services's 0-review base may include the workflow context that matches your specific use case better than Mercuri SMS Marketing WhatsApp's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Mercuri SMS Marketing WhatsApp audit • NexG SMS and WhatsApp Services audit
| Keyword | Mercuri SMS Marketing WhatsApp | NexG SMS and WhatsApp Services |
|---|---|---|
| sms marketing campaigns | #6 | Not ranked |
| #62 | Not ranked | |
| #71 | Not ranked | |
| customer service chatbot | Not ranked | #234 |
| customer service ai | Not ranked | #237 |
Both Mercuri SMS Marketing WhatsApp and NexG SMS and WhatsApp Services offer paid plans only. Mercuri SMS Marketing WhatsApp starts at Free to install; NexG SMS and WhatsApp Services starts at Free. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Mercuri SMS Marketing WhatsApp does carry the larger published review base (16 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Mercuri SMS Marketing WhatsApp has the deeper published review base (16 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Mercuri SMS Marketing WhatsApp typically suits early-stage and growth-mode teams based on its published review base (16 reviews). NexG SMS and WhatsApp Services typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Mercuri SMS Marketing WhatsApp and NexG SMS and WhatsApp Services both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from NexG SMS and WhatsApp Services" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
