Side-by-side comparison · 24 data points
Increase reviews on platforms like Google, Trustpilot, Facebook & more with automated email invites.
| Lumo ‑ Customer Review App | Vitals | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Lumo ‑ Customer Review App | Vitals: Reviews, Bundles & 40+ |
|---|---|---|
| Rating | 4.5 ★ | ★ 4.9 ★ |
| Total reviews | 5 | ★ 3k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | 3 | ★ 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 15 supported |
| Listed since | Mar 2020 | Mar 2018 |
Based on the data on this page, Vitals: Reviews, Bundles & 40+ is the stronger choice for most Shopify App Store merchants — 4.9★ vs Lumo ‑ Customer Review App's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Lumo ‑ Customer Review App at Free plan available, Vitals: Reviews, Bundles & 40+ at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Vitals: Reviews, Bundles & 40+ has the larger user base (2,950 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Lumo ‑ Customer Review App's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Vitals: Reviews, Bundles & 40+; mid-market and enterprise merchants with specific feature requirements should evaluate both — Lumo ‑ Customer Review App's 5-review base may include the workflow context that matches your specific use case better than Vitals: Reviews, Bundles & 40+'s broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Lumo ‑ Customer Review App audit • Vitals: Reviews, Bundles & 40+ audit
| Last updated | — | — |
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| Keyword | Lumo ‑ Customer Review App | Vitals |
|---|---|---|
| reviews app | #453 | #157 |
| reviews | #2208 | #6 |
| product reviews | #229 | #18 |
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Both Lumo ‑ Customer Review App and Vitals: Reviews, Bundles & 40+ offer paid plans only. Lumo ‑ Customer Review App starts at Free plan available; Vitals: Reviews, Bundles & 40+ starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Vitals: Reviews, Bundles & 40+ has the higher average rating (4.9★ from 2,950 reviews) compared to Lumo ‑ Customer Review App (4.5★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Vitals: Reviews, Bundles & 40+ holds the higher average rating (4.9★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Vitals: Reviews, Bundles & 40+ has the deeper published review base (2,950 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Lumo ‑ Customer Review App typically suits early-stage and growth-mode teams based on its published review base (5 reviews). Vitals: Reviews, Bundles & 40+ typically suits early-stage and growth-mode teams based on its published review base (2,950 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Lumo ‑ Customer Review App and Vitals: Reviews, Bundles & 40+ both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Lumo ‑ Customer Review App" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
