Side-by-side comparison · 24 data points
Increase reviews on platforms like Google, Trustpilot, Facebook & more with automated email invites.
| Lumo ‑ Customer Review App | Amazon Reviews by Reputon | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Show Amazon seller feedback and product reviews. Import Amazon reviews & testimonials. Embed widgets
| Metric | Lumo ‑ Customer Review App | Amazon Reviews by Reputon |
|---|---|---|
| Rating | 4.5 ★ | ★ 4.9 ★ |
| Total reviews | 5 | ★ 200 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 3 | ★ 5 |
| Review velocity (30d) | — | 1 new |
| Languages | 1 supported | 14 supported |
| Listed since | Mar 2020 | Apr 2021 |
Based on the data on this page, Amazon Reviews by Reputon is the stronger choice for most Shopify App Store merchants — 4.9★ vs Lumo ‑ Customer Review App's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Lumo ‑ Customer Review App at Free plan available, Amazon Reviews by Reputon at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Amazon Reviews by Reputon has the larger user base (200 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Lumo ‑ Customer Review App's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Amazon Reviews by Reputon; mid-market and enterprise merchants with specific feature requirements should evaluate both — Lumo ‑ Customer Review App's 5-review base may include the workflow context that matches your specific use case better than Amazon Reviews by Reputon's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Lumo ‑ Customer Review App audit • Amazon Reviews by Reputon audit
| Last updated | — | — |
|---|
| Keyword | Lumo ‑ Customer Review App | Amazon Reviews by Reputon |
|---|---|---|
| reviews app | #48 | #72 |
| reviews | #228 | #16 |
| product reviews | #229 | #16 |
| Signal | Lumo ‑ Customer Review App | Amazon Reviews by Reputon |
|---|---|---|
| Average rating | 4.5 ★ (5) | 4.9 ★ (200) |
| Rating distribution | 5— 4— 3— 2— 1— | 591% 48% 31% 20% 11% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +1 |
| Reviews · last 90 days | — | +14 |
No reviews yet.
Both Lumo ‑ Customer Review App and Amazon Reviews by Reputon offer paid plans only. Lumo ‑ Customer Review App starts at Free plan available; Amazon Reviews by Reputon starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Amazon Reviews by Reputon has the higher average rating (4.9★ from 200 reviews) compared to Lumo ‑ Customer Review App (4.5★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Amazon Reviews by Reputon holds the higher average rating (4.9★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Amazon Reviews by Reputon has the deeper published review base (200 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Lumo ‑ Customer Review App typically suits early-stage and growth-mode teams based on its published review base (5 reviews). Amazon Reviews by Reputon typically suits early-stage and growth-mode teams based on its published review base (200 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
The support is great. Especally James, he helped me get it up and running and set up review under each product in the catalog page where the theme is an issue. He also help me with alignment issue with the product page. Responsive support. Great App.
Easy to use, and the support is fast and awesome!
Migration support varies by app and category. Lumo ‑ Customer Review App and Amazon Reviews by Reputon both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Lumo ‑ Customer Review App" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
