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1. Listing metadata
Field-level data| Lucid Bot | ReturnGO Returns & Exchanges | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed | ||
| Last updated | — | — |
| Lucid Bot | ReturnGO Returns & Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Automate returns & exchanges with a branded self-service return portal for easy returns management.
| Metric | Lucid Bot | ReturnGO Returns & Exchanges |
|---|---|---|
| Rating | 2.4 ★ | ★ 4.9 ★ |
| Total reviews | 4 | ★ 377 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 2 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2024 | Sep 2020 |
Based on the data on this page, ReturnGO Returns & Exchanges is the stronger choice for most Shopify App Store merchants — 4.9★ vs Lucid Bot's 2.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Lucid Bot at Free, ReturnGO Returns & Exchanges at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. ReturnGO Returns & Exchanges has the larger user base (377 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Lucid Bot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to ReturnGO Returns & Exchanges; mid-market and enterprise merchants with specific feature requirements should evaluate both — Lucid Bot's 4-review base may include the workflow context that matches your specific use case better than ReturnGO Returns & Exchanges's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Lucid Bot audit • ReturnGO Returns & Exchanges audit
| Keyword | Lucid Bot | ReturnGO Returns & Exchanges |
|---|---|---|
| order tracking | #641 | #19 |
No tracked changes.
Both Lucid Bot and ReturnGO Returns & Exchanges offer paid plans only. Lucid Bot starts at Free; ReturnGO Returns & Exchanges starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
ReturnGO Returns & Exchanges has the higher average rating (4.9★ from 377 reviews) compared to Lucid Bot (2.4★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Lucid Bot fits better if you prioritize broader integrations; ReturnGO Returns & Exchanges is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. ReturnGO Returns & Exchanges has more onboarding documentation maturity (377 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Lucid Bot typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). ReturnGO Returns & Exchanges aligns more with early-stage and growth-mode stores (377 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Lucid Bot and ReturnGO Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Lucid Bot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
