Loox ‑ Product Reviews App vs SupportBot ‑ AI Support Chat

Side-by-side comparison

Loox ‑ Product Reviews App

4.9·10kreviews

Convert more shoppers with visual product reviews, superpowered by AI

Built for ShopifyshopifyFree plan available

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New comparison

SupportBot ‑ AI Support Chat

5.0·1reviews

Answer support questions from your store content. Guide shoppers from discovery to cart.

shopifyFree plan available

Change

At a glance

10 metrics · ★ = leads on this metric

Feature comparison between Loox ‑ Product Reviews App and SupportBot ‑ AI Support Chat
Metric	Loox ‑ Product Reviews App	SupportBot ‑ AI Support Chat
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 10k	1
Free plan	Yes	Yes
Pricing	Free plan available	Free plan available
Built for Shopify	★ Yes	—
Pricing tiers	3 tiers	★ 4 tiers

AppRanks verdict

Generated from live data on this page

The call

Loox and SupportBot each lead on different measured dimensions — pick by the one that matters most to you.

Where Loox leads

More published reviews: 10,037 vs 1.

How this is generated

Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Loox ‑ Product Reviews App audit • SupportBot ‑ AI Support Chat audit

1. Listing metadata

Field-level data

Field	Loox ‑ Product Reviews App	SupportBot ‑ AI Support Chat
Tagline	“Convert more shoppers with visual product reviews, superpowered by AI”	“Answer support questions from your store content. Guide shoppers from discovery to cart.”
Listing audit	93/100 listing audit	82/100 listing audit
Screenshots	10 images	6 images
Languages	English	English
Platforms	Shopify	Shopify
Developer	Loox

Featured placements	5	—

Languages	1 supported	1 supported

Listed since	Oct 2015	Sep 2026

Listed	October 16, 2015	September 2, 2026

6. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Loox ‑ Product Reviews App	SupportBot ‑ AI Support Chat
reviews	#2	Not ranked
reviews app	#2	Not ranked
review	#2	Not ranked
ai chat support	Not ranked	#24
support	Not ranked	#28

9. Quality signals

Reviews · velocity · latest sentiment

Signal	Loox ‑ Product Reviews App	SupportBot ‑ AI Support Chat
Average rating	4.9 ★ (10k)	5.0 ★ (1)

5 latest reviews · each app

Loox ‑ Product Reviews App

Oct 6, 2026
PrimeMall · Germany
Oct 6, 2026
Excellent Customer Support! I’m very happy with the support from the Loox Product Reviews App. I had several questions and some issues I needed help with, and Jen was incredibly patient, helpful, and professional. She took the time to send me several detailed emails with clear, step-by-step instructions and carefully f
accbeads · Canada
Oct 5, 2026
Mldrip · Germany
Oct 5, 2026
todo excelente
KITTY THERAPY · Mexico
Oct 4, 2026
ShinyGuard · Switzerland

SupportBot ‑ AI Support Chat

Review text isn't collected for this app yet (1 reviews on the marketplace).

Frequently asked

Common questions about this comparison

Is Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat cheaper?

Both Loox ‑ Product Reviews App and SupportBot ‑ AI Support Chat offer a free plan. Loox ‑ Product Reviews App lists no paid plan with a published price; SupportBot ‑ AI Support Chat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.

Which has better reviews, Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat?

Loox ‑ Product Reviews App (4.9★, 10,037 reviews) and SupportBot ‑ AI Support Chat (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat?

SupportBot ‑ AI Support Chat holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat?

Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Loox ‑ Product Reviews App has more published reviews to read for user-reported install experience (10,037 vs 1).

Which works better for small vs large Shopify App Store merchants?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Loox ‑ Product Reviews App has 10,037 published reviews; SupportBot ‑ AI Support Chat has 1 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Loox ‑ Product Reviews App and SupportBot ‑ AI Support Chat?

Migration support varies by app and category. Loox ‑ Product Reviews App and SupportBot ‑ AI Support Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SupportBot ‑ AI Support Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Loox ‑ Product Reviews App vs SupportBot ‑ AI Support Chat

Loox ‑ Product Reviews App

SupportBot ‑ AI Support Chat

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

Loox ‑ Product Reviews App · 1 changes

SupportBot ‑ AI Support Chat · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat cheaper?

Which has better reviews, Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat?

Should I choose Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat?

Which is faster to set up, Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between Loox ‑ Product Reviews App and SupportBot ‑ AI Support Chat?

Track these apps' keyword rankings and listing changes

More popular comparisons

Loox ‑ Product Reviews App vs SupportBot ‑ AI Support Chat

Loox ‑ Product Reviews App

SupportBot ‑ AI Support Chat

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

Loox ‑ Product Reviews App · 1 changes

SupportBot ‑ AI Support Chat · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat cheaper?

Which has better reviews, Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat?

Should I choose Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat?

Which is faster to set up, Loox ‑ Product Reviews App or SupportBot ‑ AI Support Chat?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between Loox ‑ Product Reviews App and SupportBot ‑ AI Support Chat?

11. Other comparisons people make

vs Loox ‑ Product Reviews App

vs SupportBot ‑ AI Support Chat

Track these apps' keyword rankings and listing changes

More popular comparisons