Side-by-side comparison · 24 data points
Convert more shoppers with visual product reviews, superpowered by AI
| Loox ‑ Product Reviews App | AfterShip Returns & Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Reduce return costs and recapture more revenue with automated returns and exchanges
| Metric | Loox ‑ Product Reviews App | AfterShip Returns & Exchanges |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.7 ★ |
| Total reviews | ★ 8.3k | 1.3k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | ★ 5 | 1 |
| Review velocity (30d) | 240 new | — |
| Languages | 1 supported | 5 supported |
| Listed since | Oct 2015 | Feb 2017 |
Loox ‑ Product Reviews App edges out AfterShip Returns & Exchanges on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Loox ‑ Product Reviews App at Free plan available, AfterShip Returns & Exchanges at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Loox ‑ Product Reviews App has the larger user base (8,259 reviews vs 1,269), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. AfterShip Returns & Exchanges's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Loox ‑ Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — AfterShip Returns & Exchanges's 1,269-review base may include the workflow context that matches your specific use case better than Loox ‑ Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Loox ‑ Product Reviews App audit • AfterShip Returns & Exchanges audit
| Last updated | — | — |
|---|
| Keyword | Loox ‑ Product Reviews App | AfterShip Returns & Exchanges |
|---|---|---|
| returns exchanges | Not ranked | #1 |
| returns | Not ranked | #1 |
| reviews | #2 | Not ranked |
| convert more | #3 | Not ranked |
| review | #3 | Not ranked |
| Signal | Loox ‑ Product Reviews App | AfterShip Returns & Exchanges |
|---|---|---|
| Average rating | 4.9 ★ (8.3k) | 4.7 ★ (1.3k) |
| Rating distribution | 595% 43% 31% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +38 | — |
| Reviews · last 30 days | +240 | — |
| Reviews · last 90 days | +973 | — |
Both Loox ‑ Product Reviews App and AfterShip Returns & Exchanges offer paid plans only. Loox ‑ Product Reviews App starts at Free plan available; AfterShip Returns & Exchanges starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Loox ‑ Product Reviews App has the higher average rating (4.9★ from 8,259 reviews) compared to AfterShip Returns & Exchanges (4.7★ from 1,269 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Loox ‑ Product Reviews App fits better if you prioritize rating consistency; AfterShip Returns & Exchanges is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Loox ‑ Product Reviews App has more onboarding documentation maturity (8,259 reviews vs 1,269), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Loox ‑ Product Reviews App typically suits established stores with steady traffic based on its review-base composition (8,259 reviews). AfterShip Returns & Exchanges aligns more with early-stage and growth-mode stores (1,269 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Promt resolutions and service
k
Rina was incredibly helpful and solved an issue I had been struggling with for a long time. The Loox review widget was visible in the Shopify editor but not on the live page, and after I had already tried creating several pages from scratch, she quickly identified that the problem was related to the Content Security Po
I had an amazing experience with Joyce! Joyce went above and beyond to help me with my heavily customized Shopify theme. The issue was quite complex, but she was incredibly patient, knowledgeable, and determined to find the right solution. She explained everything clearly, took the time to understand the problem, and n
love it
No reviews yet.
Migration support varies by app and category. Loox ‑ Product Reviews App and AfterShip Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AfterShip Returns & Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
