Side-by-side comparison · 24 data points
Convert more shoppers with visual product reviews, superpowered by AI
| Loox ‑ Product Reviews App | Otter Loyalty & Rewards | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Turn one-time shoppers into loyal customers with points, rewards, referrals, VIP tiers & more.
| Metric | Loox ‑ Product Reviews App | Otter Loyalty & Rewards |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.6 ★ |
| Total reviews | ★ 8.2k | 23 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free to install |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 5 | — |
| Review velocity (30d) | 254 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2015 | Jul 2021 |
Based on the data on this page, Loox ‑ Product Reviews App is the stronger choice for most Shopify App Store merchants — 4.9★ vs Otter Loyalty & Rewards's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Loox ‑ Product Reviews App at Free plan available, Otter Loyalty & Rewards at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Loox ‑ Product Reviews App has the larger user base (8,222 reviews vs 23), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Otter Loyalty & Rewards's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Loox ‑ Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Otter Loyalty & Rewards's 23-review base may include the workflow context that matches your specific use case better than Loox ‑ Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Loox ‑ Product Reviews App audit • Otter Loyalty & Rewards audit
| Keyword | Loox ‑ Product Reviews App | Otter Loyalty & Rewards |
|---|---|---|
| reviews | #2 | Not ranked |
| convert more | #3 | Not ranked |
| review | #3 | Not ranked |
| helpdesk software | Not ranked | #233 |
Not featured in any section recently.
No tracked changes.
| Signal | Loox ‑ Product Reviews App | Otter Loyalty & Rewards |
|---|---|---|
| Average rating | 4.9 ★ (8.2k) | 4.6 ★ (23) |
| Rating distribution | 595% 43% 31% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +45 | — |
| Reviews · last 30 days | +254 | — |
| Reviews · last 90 days | +991 | — |
Both Loox ‑ Product Reviews App and Otter Loyalty & Rewards offer paid plans only. Loox ‑ Product Reviews App starts at Free plan available; Otter Loyalty & Rewards starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Loox ‑ Product Reviews App has the higher average rating (4.9★ from 8,222 reviews) compared to Otter Loyalty & Rewards (4.6★ from 23 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Loox ‑ Product Reviews App fits better if you prioritize rating consistency; Otter Loyalty & Rewards is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Loox ‑ Product Reviews App has more onboarding documentation maturity (8,222 reviews vs 23), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Loox ‑ Product Reviews App typically suits established stores with steady traffic based on its review-base composition (8,222 reviews). Otter Loyalty & Rewards aligns more with early-stage and growth-mode stores (23 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
connected with klaviyo. Great. Use it on 3 stores
Great
Great app and even better support! I had an issue with the Reviews Widget not showing on my store because my custom domain wasn't recognized in the backend. Liz from the support team was quick, professional, and resolved it within minutes by resyncing my widget cache. Really appreciate the fast and effective help — hig
No reviews yet.
Migration support varies by app and category. Loox ‑ Product Reviews App and Otter Loyalty & Rewards both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Otter Loyalty & Rewards" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
