Loox ‑ Product Reviews App vs Login as Customer
Side-by-side comparison · 24 data points
Loox ‑ Product Reviews App
Convert more shoppers with visual product reviews, superpowered by AI
Built for ShopifyShopifyFree plan available
Login as Customer
Faster customer support with direct access to any customer account — no password required
ShopifyFree plan available
At a glance
| Metric | Login as Customer: Support | Loox ‑ Product Reviews App |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | 12 | ★ 7.9k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 2 tiers | ★ 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 5 |
| Review velocity (30d) | — | 357 new |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2022 | Oct 2015 |
AppRanks verdict
Generated from live data on this pageLoox ‑ Product Reviews App edges out Login as Customer: Support on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Login as Customer: Support at Free plan available, Loox ‑ Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Loox ‑ Product Reviews App has the larger user base (7,902 reviews vs 12), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Login as Customer: Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Loox ‑ Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Login as Customer: Support's 12-review base may include the workflow context that matches your specific use case better than Loox ‑ Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Login as Customer: Support audit • Loox ‑ Product Reviews App audit
1. Listing metadata
Field-level data| Login as Customer | Loox ‑ Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
Login as Customer
Loox ‑ Product Reviews App
Paid #1
Pro
39
- Unlimited customer logins/month
- Persistent shopping cart sharing
- Create, send pre-built carts to customer
- Full audit logs (on customer accounts)
- View orders placed via admin login
- Log in from CRM or helpdesk (via API)
- Supports legacy & customer accounts +B2B
- Multipass compatible (not required)
Convert
49.99
- Video reviews
- AI review sorting and highlights
- AI auto-translated reviews
- AI review replies
- Google, Meta, TikTok syndication
- All integrations
- Referrals
- Remove Loox branding
Paid #2
Basic
—
- Up to 10 customer logins/month
- Limited login history
- Basic API access
- Supports legacy & customer accounts +B2B
- Multipass compatible (not required)
Unlimited
299.99
- Unlimited review request emails
- Unlimited Referrals
- Unlimited Upsells
Paid #3
—
Beginner
—
- 100 monthly review request emails
- Offer discounts for photo reviews
- 10+ widgets
- Reviews importer
- Shop app syndication
- SEO
- Up to 500 orders
3. Features
As listed by each developerLogin as Customer
- Log into customer accounts with one click (with or without Multipass)
- Place orders, manage carts (persistent cart), and troubleshoot in real time
- Log in to customer account from any CRM and helpdesk (with API)
- Track support-related logins for transparency and compliance
- Compatible with all Shopify plans (Plus not required)
Loox ‑ Product Reviews App
- Collect more photo & video reviews automatically w emails, QR codes, & discounts
- Stand out with stunning, on-brand widgets that load fast, optimized for mobile
- Convert more with AI Sorting, AI Highlights, AI Translations, and AI Replies
- Sync reviews to & from Shop App, and to Meta Shops, Google Shopping, TikTok Shop
- Turn reviews to social posts/stories with Loox Studio; Reward customer referrals
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categoryProduct reviews0 shared · 27 total
Login as Customer
- —All reviews page
- —Badges
- —Carousels
- —Filtering
- —Grid layout
- —Media galleries
- —Photo reviews
- —Product grouping
- —Review highlights
- —Review summaries
- —Rich snippets
- —Star ratings
- —Tabs or sidebars
- —Testimonials
- —Top reviews
- —Video reviews
- —Automations
- —Custom requests
- —Email requests
- —Forms
- —Import and export
- —Pop-ups
- —Promotions
- —Referrals
- —Review migration
- —Review syndication
- —Social media UGC
Loox ‑ Product Reviews App
- All reviews page
- Badges
- Carousels
- Filtering
- Grid layout
- Media galleries
- Photo reviews
- Product grouping
- Review highlights
- Review summaries
- Rich snippets
- Star ratings
- Tabs or sidebars
- Testimonials
- Top reviews
- Video reviews
- Automations
- Custom requests
- Email requests
- Forms
- Import and export
- Pop-ups
- Promotions
- Referrals
- Review migration
- Review syndication
- Social media UGC
Social proof0 shared · 11 total
Login as Customer
- —Photos
- —Reviews
- —UGC
- —Videos
- —Custom layouts
- —Custom notifications
- —Multi-language
- —Review count
- —Shoppable feeds
- —Conversion tracking
- —Engagement tracking
Loox ‑ Product Reviews App
- Photos
- Reviews
- UGC
- Videos
- Custom layouts
- Custom notifications
- Multi-language
- Review count
- Shoppable feeds
- Conversion tracking
- Engagement tracking
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Login as Customer | Loox ‑ Product Reviews App |
|---|---|---|
| ai customer support | #26 | #135 |
| customer service ai | #77 | #86 |
| ai support chatbot | #56 | #109 |
| ai chat support | #49 | #125 |
| support | #4 | #173 |
6. Featured placements & badges
Editorial visibilityLogin as Customer0 all-time · 0 recent
Not featured in any section recently.
Loox ‑ Product Reviews App5 all-time · 5 recent
- category · Recommended marketing and conversion appsMay 19, 2026
- category · Recommended social trust appsMay 19, 2026
- category · Product reviewsMay 19, 2026
- category · Social proofMay 19, 2026
- home · Get the best apps for your business with Built for ShopifyMay 16, 2026
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsLogin as Customer · 1 changes
- May 14descriptionListing copy updated
Loox ‑ Product Reviews App · 8 changes
- May 7descriptionListing copy updated
- May 7descriptionListing copy updated
- Apr 24descriptionListing copy updated
- Apr 14descriptionListing copy updated
- Apr 14descriptionListing copy updated
- Apr 14descriptionListing copy updated
- Apr 12descriptionListing copy updated
- Apr 12descriptionListing copy updated
8. Quality signals
Reviews · velocity · latest sentiment| Signal | Login as Customer | Loox ‑ Product Reviews App |
|---|---|---|
| Average rating | 4.7 ★ (12) | 4.9 ★ (7.9k) |
| Rating distribution | 5— 4— 3— 2— 1— | 595% 43% 30% 20% 11% |
| Reviews · last 7 days | — | +86 |
| Reviews · last 30 days | — | +357 |
| Reviews · last 90 days | — | +574 |
5 latest reviews · each app
Login as Customer
No reviews yet.
Loox ‑ Product Reviews App
- May 18, 2026
Great Review App
- May 17, 2026
nice easy to use effective
- May 17, 2026
love it, easy af
- May 17, 2026
- May 17, 2026
9. App details
Long-form description · keyword frequencyLogin as Customer
Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).
Top keywords
- customer2×2.53%
- faster2×2.53%
- see2×2.53%
- shopify2×2.53%
Loox ‑ Product Reviews App
Visual reviews are the strongest form of social proof. They are what make a visitor trust your product enough to buy. With the Loox reviews app, collect more photo & video reviews, display them in beautiful widgets that match your brand perfectly, and convert more shoppers with our AI suite that sorts your best visual reviews first, highlights key quotes, and translates reviews for international shoppers. Easy migration & import from other apps. All on auto-pilot, with 24/7 world-class support.
Top keywords
- reviews5×6.33%
- shoppers2×2.53%
- visual2×2.53%
- visual reviews2×2.53%
Frequently asked
Common questions about this comparisonIs Login as Customer: Support or Loox ‑ Product Reviews App cheaper?
Both Login as Customer: Support and Loox ‑ Product Reviews App offer paid plans only. Login as Customer: Support starts at Free plan available; Loox ‑ Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Which has better reviews, Login as Customer: Support or Loox ‑ Product Reviews App?
Loox ‑ Product Reviews App has the higher average rating (4.9★ from 7,902 reviews) compared to Login as Customer: Support (4.7★ from 12 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose Login as Customer: Support or Loox ‑ Product Reviews App?
It depends on what you're optimizing for. Login as Customer: Support fits better if you prioritize broader integrations; Loox ‑ Product Reviews App is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, Login as Customer: Support or Loox ‑ Product Reviews App?
Both apps are one-click installs from the Shopify App Store marketplace. Loox ‑ Product Reviews App has more onboarding documentation maturity (7,902 reviews vs 12), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Shopify App Store stores?
Login as Customer: Support typically suits early-stage and growth-mode stores based on its review-base composition (12 reviews). Loox ‑ Product Reviews App aligns more with established stores with steady traffic (7,902 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between Login as Customer: Support and Loox ‑ Product Reviews App?
Migration support varies by app and category. Login as Customer: Support and Loox ‑ Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Login as Customer: Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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