Side-by-side comparison · 24 data points
Send order notifications to customers via the Official WhatsApp Business API with a Green-tick.
| KOOL WhatsApp Notifications | CWILL Order Tracking | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Formerly ParcelPanel & ParcelWILL: cut WISMOs, protect revenue, build loyalty, and drive more sales.
| Metric | KOOL WhatsApp Notifications | CWILL Order Tracking |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 17 | ★ 3.2k |
| Free plan | — | ★ Yes |
| Pricing | From $12/month | ★ Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 3 |
| Languages | 1 supported | 21 supported |
| Listed since | Jan 2020 | Jan 2019 |
KOOL WhatsApp Notifications and CWILL Order Tracking are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, CWILL Order Tracking offers a free tier (Free plan available) while KOOL WhatsApp Notifications starts at From $12/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
CWILL Order Tracking has the larger user base (3,157 reviews vs 17), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. KOOL WhatsApp Notifications's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: KOOL WhatsApp Notifications audit • CWILL Order Tracking audit
| Last updated | — | — |
|---|
| Keyword | KOOL WhatsApp Notifications | CWILL Order Tracking |
|---|---|---|
| whatsapp order notifications and recovery | #71 | #18 |
| order tracking | #138 | #3 |
Not featured in any section recently.
No tracked changes.
CWILL Order Tracking is the cheaper option — it offers a free plan (Free plan available). KOOL WhatsApp Notifications starts at From $12/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
KOOL WhatsApp Notifications (4.9★, 17 reviews) and CWILL Order Tracking (5.0★, 3,157 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
CWILL Order Tracking holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. CWILL Order Tracking has the deeper published review base (3,157 vs 17), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
KOOL WhatsApp Notifications typically suits early-stage and growth-mode teams based on its published review base (17 reviews). CWILL Order Tracking typically suits early-stage and growth-mode teams based on its published review base (3,157 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. KOOL WhatsApp Notifications and CWILL Order Tracking both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from KOOL WhatsApp Notifications" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
