Side-by-side comparison · 24 data points
Identify risky customers, reduce return rates, and manage orders smarter with customer insights.
| KYC | Know Your Customer | Report Pundit | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Build custom reports, automate reports & analytics, and reconcile data from key integrations easily
| Metric | KYC | Know Your Customer | Report Pundit: Custom Reports |
|---|---|---|
| Rating | 4.6 ★ | ★ 5.0 ★ |
| Total reviews | 23 | ★ 1.9k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2025 | Aug 2019 |
Based on the data on this page, Report Pundit: Custom Reports is the stronger choice for most Shopify App Store merchants — 5.0★ vs KYC | Know Your Customer's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: KYC | Know Your Customer at Free plan available, Report Pundit: Custom Reports at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Report Pundit: Custom Reports has the larger user base (1,907 reviews vs 23), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. KYC | Know Your Customer's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Report Pundit: Custom Reports; mid-market and enterprise merchants with specific feature requirements should evaluate both — KYC | Know Your Customer's 23-review base may include the workflow context that matches your specific use case better than Report Pundit: Custom Reports's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: KYC | Know Your Customer audit • Report Pundit: Custom Reports audit
| Keyword | KYC | Know Your Customer | Report Pundit |
|---|---|---|
| your customers | #11 | #20 |
| customer support tool | #102 | #12 |
| customer service ai | #108 | #15 |
| customer engagement chatbot | #125 | #17 |
| customer service chatbot | #138 | #20 |
Not featured in any section recently.
Both KYC | Know Your Customer and Report Pundit: Custom Reports offer paid plans only. KYC | Know Your Customer starts at Free plan available; Report Pundit: Custom Reports starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Report Pundit: Custom Reports has the higher average rating (5.0★ from 1,907 reviews) compared to KYC | Know Your Customer (4.6★ from 23 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. KYC | Know Your Customer fits better if you prioritize broader integrations; Report Pundit: Custom Reports is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Report Pundit: Custom Reports has more onboarding documentation maturity (1,907 reviews vs 23), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
KYC | Know Your Customer typically suits early-stage and growth-mode stores based on its review-base composition (23 reviews). Report Pundit: Custom Reports aligns more with early-stage and growth-mode stores (1,907 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. KYC | Know Your Customer and Report Pundit: Custom Reports both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from KYC | Know Your Customer" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
