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1. Listing metadata
Field-level data| Kanal | VanChat AI Chatbot & Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Kanal | VanChat AI Chatbot & Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
AI Chatbot & AI Chat that acts as Chat AI agent, provides live support & automates customer service
| Metric | Kanal: WhatsApp Marketing & AI | VanChat AI Chatbot & Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 96 | ★ 119 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Review velocity (30d) | — | 5 new |
| Languages | 7 supported | 10 supported |
| Listed since | Sep 2024 | Feb 2024 |
Kanal: WhatsApp Marketing & AI and VanChat AI Chatbot & Live Chat are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Kanal: WhatsApp Marketing & AI at Free plan available, VanChat AI Chatbot & Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Kanal: WhatsApp Marketing & AI audit • VanChat AI Chatbot & Live Chat audit
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| Last updated | — | — |
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| Keyword | Kanal | VanChat AI Chatbot & Live Chat |
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| chat | #29 | #21 |
| ai chat | #48 | #17 |
| chat channels | #39 | #31 |
| chat buttons | #33 | #49 |
| ai chatbot | #79 | #13 |
| Signal | Kanal | VanChat AI Chatbot & Live Chat |
|---|---|---|
| Average rating | 5.0 ★ (96) | 4.9 ★ (119) |
| Rating distribution | 5— 4— 3— 2— 1— | 596% 42% 31% 20% 11% |
| Reviews · last 7 days | — | +3 |
| Reviews · last 30 days | — | +5 |
| Reviews · last 90 days | — | +8 |
No reviews yet.
Both Kanal: WhatsApp Marketing & AI and VanChat AI Chatbot & Live Chat offer paid plans only. Kanal: WhatsApp Marketing & AI starts at Free plan available; VanChat AI Chatbot & Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Kanal: WhatsApp Marketing & AI (5.0★, 96 reviews) and VanChat AI Chatbot & Live Chat (4.9★, 119 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Kanal: WhatsApp Marketing & AI holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. VanChat AI Chatbot & Live Chat has the deeper published review base (119 vs 96), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Kanal: WhatsApp Marketing & AI typically suits early-stage and growth-mode teams based on its published review base (96 reviews). VanChat AI Chatbot & Live Chat typically suits early-stage and growth-mode teams based on its published review base (119 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Great app! Easy to install and works very well. The AI chatbot is helpful and improves customer communication. Highly recommended!
Je viens d'installer cette application et j'ai déjà fait une vente ! C'est vraiment très bien fait et l'installation est rapide. J'ai eu un petit souci avec le widget et l'assistance m'a aidée très efficacement et en quelques heures. Je recommande à 100%
VanChat handles nearly 98% of our pre-sales inquiries, including order tracking and product questions. It’s smart, accurate, and even sends summary emails to help improve future responses. It has greatly reduced our support workload.
I’ve had a very positive experience with VanChat. The support team is very responsive and always handles my requests quickly. When I need to make changes or fix issues, the team follows up efficiently and helps resolve problems without long waiting times. I’m also impressed with how well VanChat understands our product
Very Helpful!
Migration support varies by app and category. Kanal: WhatsApp Marketing & AI and VanChat AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Kanal: WhatsApp Marketing & AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
