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1. Listing metadata
Field-level data| DSers | JsRates | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed |
| DSers | JsRates | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed |
| Metric | DSers: Dropship+AliExpress+AI | JsRates: Custom Shipping Rates |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 5k | 19 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 2 | — |
| Review velocity (30d) | 88 new | — |
| Languages | 6 supported | 1 supported |
| Listed since | Oct 2018 | Dec 2023 |
DSers: Dropship+AliExpress+AI and JsRates: Custom Shipping Rates are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: DSers: Dropship+AliExpress+AI at Free plan available, JsRates: Custom Shipping Rates at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. DSers: Dropship+AliExpress+AI has the larger user base (5,049 reviews vs 19), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. JsRates: Custom Shipping Rates's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: DSers: Dropship+AliExpress+AI audit • JsRates: Custom Shipping Rates audit
| Last updated | — | — |
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| Keyword | DSers | JsRates |
|---|---|---|
| customer service ai | #176 | #155 |
| ai customer service | #200 | #178 |
| ai customer support | #238 | #237 |
Not featured in any section recently.
No tracked changes.
| Signal | DSers | JsRates |
|---|---|---|
| Average rating | 4.9 ★ (5k) | 5.0 ★ (19) |
| Rating distribution | 598% 40% 30% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +23 | — |
| Reviews · last 30 days | +88 | — |
| Reviews · last 90 days | +362 | — |
Both DSers: Dropship+AliExpress+AI and JsRates: Custom Shipping Rates offer paid plans only. DSers: Dropship+AliExpress+AI starts at Free plan available; JsRates: Custom Shipping Rates starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
DSers: Dropship+AliExpress+AI (4.9★, 5,049 reviews) and JsRates: Custom Shipping Rates (5.0★, 19 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. DSers: Dropship+AliExpress+AI fits better if you prioritize broader integrations; JsRates: Custom Shipping Rates is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. DSers: Dropship+AliExpress+AI has more onboarding documentation maturity (5,049 reviews vs 19), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Excellent support from Ashley! She was professional, patient, and very helpful. She understood my issue quickly and guided me until it was resolved. Thank you for your outstanding customer service!
fast help thank u vey much
Shout out to Chole was a big help. He helped me clarify inventory issues and took the time to do quite a bit of research for me Thank you Chole.
Luna was very helpful with answering my questions
Excellent customer support
No reviews yet.
DSers: Dropship+AliExpress+AI typically suits established stores with steady traffic based on its review-base composition (5,049 reviews). JsRates: Custom Shipping Rates aligns more with early-stage and growth-mode stores (19 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. DSers: Dropship+AliExpress+AI and JsRates: Custom Shipping Rates both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from JsRates: Custom Shipping Rates" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
