Side-by-side comparison · 24 data points
Create contact, order, registration, payment, survey and custom forms to collect leads and customer
| Jotform ‑ Form Builder | Census | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Jotform ‑ Form Builder | Census: Customer Surveys |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 1 | ★ 25 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Review velocity (30d) | 1 new | — |
| Languages | 1 supported | 5 supported |
| Listed since | Aug 2026 | Jul 2021 |
Jotform ‑ Form Builder and Census: Customer Surveys are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Jotform ‑ Form Builder at Free, Census: Customer Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Jotform ‑ Form Builder audit • Census: Customer Surveys audit
| Last updated | — | — |
|---|
| Keyword | Jotform ‑ Form Builder | Census |
|---|---|---|
| survey | #302 | #17 |
| conditional logic | #120 | #162 |
| Signal | Jotform ‑ Form Builder | Census |
|---|---|---|
| Average rating | 5.0 ★ (1) | 5.0 ★ (25) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +1 | — |
| Reviews · last 30 days | +1 | — |
| Reviews · last 90 days | +1 | — |
Both Jotform ‑ Form Builder and Census: Customer Surveys offer paid plans only. Jotform ‑ Form Builder starts at Free; Census: Customer Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Jotform ‑ Form Builder (5.0★, 1 reviews) and Census: Customer Surveys (5.0★, 25 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Census: Customer Surveys does carry the larger published review base (25 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Census: Customer Surveys has the deeper published review base (25 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Jotform ‑ Form Builder typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Census: Customer Surveys typically suits early-stage and growth-mode teams based on its published review base (25 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
good
No reviews yet.
Migration support varies by app and category. Jotform ‑ Form Builder and Census: Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Jotform ‑ Form Builder" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
