Side-by-side comparison · 24 data points
A self-serve portal for smooth returns and exchanges. Automate workflows and reduce support effort.
| InstaReturns by ShipDelight | Loox ‑ Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Convert more shoppers with visual product reviews, superpowered by AI
| Metric | InstaReturns by ShipDelight | Loox ‑ Product Reviews App |
|---|---|---|
| Rating | 4.2 ★ | ★ 4.9 ★ |
| Total reviews | 4 | ★ 8.3k |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 5 |
| Review velocity (30d) | — | 244 new |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2023 | Oct 2015 |
Based on the data on this page, Loox ‑ Product Reviews App is the stronger choice for most Shopify App Store merchants — 4.9★ vs InstaReturns by ShipDelight's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: InstaReturns by ShipDelight at Free, Loox ‑ Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Loox ‑ Product Reviews App has the larger user base (8,257 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. InstaReturns by ShipDelight's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Loox ‑ Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — InstaReturns by ShipDelight's 4-review base may include the workflow context that matches your specific use case better than Loox ‑ Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: InstaReturns by ShipDelight audit • Loox ‑ Product Reviews App audit
| Keyword | InstaReturns by ShipDelight | Loox ‑ Product Reviews App |
|---|---|---|
| reviews | Not ranked | #2 |
| convert more | Not ranked | #3 |
| review | Not ranked | #3 |
Not featured in any section recently.
No tracked changes.
| Signal | InstaReturns by ShipDelight | Loox ‑ Product Reviews App |
|---|---|---|
| Average rating | 4.2 ★ (4) | 4.9 ★ (8.3k) |
| Rating distribution | 5— 4— 3— 2— 1— | 595% 43% 31% 20% 11% |
| Reviews · last 7 days | — | +41 |
| Reviews · last 30 days | — | +244 |
| Reviews · last 90 days | — | +983 |
No reviews yet.
Both InstaReturns by ShipDelight and Loox ‑ Product Reviews App offer paid plans only. InstaReturns by ShipDelight starts at Free; Loox ‑ Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Loox ‑ Product Reviews App has the higher average rating (4.9★ from 8,257 reviews) compared to InstaReturns by ShipDelight (4.2★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. InstaReturns by ShipDelight fits better if you prioritize broader integrations; Loox ‑ Product Reviews App is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Loox ‑ Product Reviews App has more onboarding documentation maturity (8,257 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
InstaReturns by ShipDelight typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). Loox ‑ Product Reviews App aligns more with established stores with steady traffic (8,257 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Rina was incredibly helpful and solved an issue I had been struggling with for a long time. The Loox review widget was visible in the Shopify editor but not on the live page, and after I had already tried creating several pages from scratch, she quickly identified that the problem was related to the Content Security Po
I had an amazing experience with Joyce! Joyce went above and beyond to help me with my heavily customized Shopify theme. The issue was quite complex, but she was incredibly patient, knowledgeable, and determined to find the right solution. She explained everything clearly, took the time to understand the problem, and n
love it
Compared to other software, Loox is the most convenient and best-performing plugin we have used so far.
Migration support varies by app and category. InstaReturns by ShipDelight and Loox ‑ Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from InstaReturns by ShipDelight" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
