| Metric | ShopAI: Instagram & Facebook | SmartBot: Leading AI Chatbot |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.7 ★ |
| Total reviews | 406 | ★ 460 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements |
ShopAI and SmartBot each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: ShopAI: Instagram & Facebook audit • SmartBot: Leading AI Chatbot audit
| Field | ShopAI | SmartBot |
|---|---|---|
| Tagline | ||
| Listing audit | 88/100 listing audit | 96/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 2 |
| — |
| Languages | 1 supported | 11 supported |
|---|
| Listed since | Jun 2025 | Aug 2023 |
|---|
| Listed |
|---|
None
None
| Keyword | ShopAI | SmartBot |
|---|---|---|
| chatbox | #5 | #6 |
| ai chat | #10 | #4 |
| ai | #4 | #15 |
| chatbot | #18 | #4 |
| chat | #15 | #18 |
Not featured in any section recently.
| Signal | ShopAI | SmartBot |
|---|---|---|
| Average rating | 4.9 ★ (406) | 4.7 ★ (460) |
Review text isn't collected for this app yet (406 reviews on the marketplace).
i like the app very much its great with free plan also
That the bot helps to answer questions the customer may have about the products or the site. They do a good job answering questions. You have to make sure that the bot works and it is a good way to help you improve your store.
Both ShopAI: Instagram & Facebook and SmartBot: Leading AI Chatbot offer a free plan. ShopAI: Instagram & Facebook lists no paid plan with a published price; SmartBot: Leading AI Chatbot lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
ShopAI: Instagram & Facebook has the higher average rating (4.9★ from 406 reviews) compared to SmartBot: Leading AI Chatbot (4.7★ from 460 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
ShopAI: Instagram & Facebook holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; SmartBot: Leading AI Chatbot has more published reviews to read for user-reported install experience (460 vs 406).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: ShopAI: Instagram & Facebook has 406 published reviews; SmartBot: Leading AI Chatbot has 460 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. ShopAI: Instagram & Facebook and SmartBot: Leading AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ShopAI: Instagram & Facebook" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.