Side-by-side comparison · 24 data points
Hidden Gems uncovers answers to the most important insights you can learn from your customers.
| Hidden Gems ‑ Pre&Post Surveys | UserLoop Post Purchase Surveys | |
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| Description | ||
| Screenshots | images | images |
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Turn customer feedback into growth with AI-powered surveys
| Metric | Hidden Gems ‑ Pre&Post Surveys | UserLoop Post Purchase Surveys |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 24 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 4 supported |
| Listed since | Jun 2025 | Mar 2021 |
Based on the data on this page, UserLoop Post Purchase Surveys is the stronger choice for most Shopify App Store merchants — 5.0★ vs Hidden Gems ‑ Pre&Post Surveys's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Hidden Gems ‑ Pre&Post Surveys at Free trial available, UserLoop Post Purchase Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to UserLoop Post Purchase Surveys; mid-market and enterprise merchants with specific feature requirements should evaluate both — Hidden Gems ‑ Pre&Post Surveys's 0-review base may include the workflow context that matches your specific use case better than UserLoop Post Purchase Surveys's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Hidden Gems ‑ Pre&Post Surveys audit • UserLoop Post Purchase Surveys audit
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| Keyword | Hidden Gems ‑ Pre&Post Surveys | UserLoop Post Purchase Surveys |
|---|---|---|
| product feedback | #91 | #22 |
| survey | #126 | #15 |
| survey quiz | #164 | #32 |
Both Hidden Gems ‑ Pre&Post Surveys and UserLoop Post Purchase Surveys offer paid plans only. Hidden Gems ‑ Pre&Post Surveys starts at Free trial available; UserLoop Post Purchase Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
UserLoop Post Purchase Surveys holds the higher average rating (5.0★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. UserLoop Post Purchase Surveys has the deeper published review base (24 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Hidden Gems ‑ Pre&Post Surveys typically suits early-stage and growth-mode teams based on its published review base (0 reviews). UserLoop Post Purchase Surveys typically suits early-stage and growth-mode teams based on its published review base (24 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Hidden Gems ‑ Pre&Post Surveys and UserLoop Post Purchase Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Hidden Gems ‑ Pre&Post Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.