Side-by-side comparison · 24 data points
Respond to customers faster, increase satisfaction, and streamline the agent experience with SMS.
| Heymarket SMS | Privy ‑ | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Metric | Heymarket SMS | Privy ‑ Email, SMS & Pop Ups |
|---|---|---|
| Rating | 1.0 ★ | ★ 4.5 ★ |
| Total reviews | 1 | ★ 4k |
| Free plan | ★ Yes | — |
| Pricing | ★ Free trial available | From $24/month |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 4 supported |
| Listed since | Aug 2021 | Jun 2015 |
Based on the data on this page, Privy ‑ Email, SMS & Pop Ups is the stronger choice for most Shopify App Store merchants — 4.5★ vs Heymarket SMS's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Heymarket SMS offers a free tier (Free trial available) while Privy ‑ Email, SMS & Pop Ups starts at From $24/month. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Privy ‑ Email, SMS & Pop Ups has the larger user base (4,023 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Heymarket SMS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Privy ‑ Email, SMS & Pop Ups; mid-market and enterprise merchants with specific feature requirements should evaluate both — Heymarket SMS's 1-review base may include the workflow context that matches your specific use case better than Privy ‑ Email, SMS & Pop Ups's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Heymarket SMS audit • Privy ‑ Email, SMS & Pop Ups audit
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| Keyword | Heymarket SMS | Privy ‑ |
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| #142 | #20 | |
| messenger | #59 | #239 |
Not featured in any section recently.
Heymarket SMS is the cheaper option — it offers a free plan (Free trial available). Privy ‑ Email, SMS & Pop Ups starts at From $24/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
Privy ‑ Email, SMS & Pop Ups has the higher average rating (4.5★ from 4,023 reviews) compared to Heymarket SMS (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Heymarket SMS fits better if you prioritize broader integrations; Privy ‑ Email, SMS & Pop Ups is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Privy ‑ Email, SMS & Pop Ups has more onboarding documentation maturity (4,023 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Heymarket SMS typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Privy ‑ Email, SMS & Pop Ups aligns more with early-stage and growth-mode stores (4,023 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Heymarket SMS and Privy ‑ Email, SMS & Pop Ups both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Heymarket SMS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
