Side-by-side comparison · 24 data points
Everyone’s on WhatsApp — bring your marketing, sales, support & ops there to reclaim abandoned sales
| QR ‑ WhatsApp & RCS Marketing | Spur | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | QR ‑ WhatsApp & RCS Marketing | Spur: AI Chat & Helpdesk |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 216 | 118 |
| Free plan | — | ★ Yes |
| Pricing | From $59/month | ★ Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2021 | Sep 2022 |
QR ‑ WhatsApp & RCS Marketing and Spur: AI Chat & Helpdesk are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Spur: AI Chat & Helpdesk offers a free tier (Free trial available) while QR ‑ WhatsApp & RCS Marketing starts at From $59/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
QR ‑ WhatsApp & RCS Marketing has the larger user base (216 reviews vs 118), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Spur: AI Chat & Helpdesk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: QR ‑ WhatsApp & RCS Marketing audit • Spur: AI Chat & Helpdesk audit
| Keyword | QR ‑ WhatsApp & RCS Marketing | Spur |
|---|---|---|
| recover abandoned carts | #24 | #17 |
| recover abandoned | #24 | #18 |
| ai chat | #82 | #10 |
| chat buttons | #80 | #40 |
| whatsapp chat | #78 | #43 |
Not featured in any section recently.
No tracked changes.
Spur: AI Chat & Helpdesk is the cheaper option — it offers a free plan (Free trial available). QR ‑ WhatsApp & RCS Marketing starts at From $59/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
QR ‑ WhatsApp & RCS Marketing (4.9★, 216 reviews) and Spur: AI Chat & Helpdesk (5.0★, 118 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Spur: AI Chat & Helpdesk holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. QR ‑ WhatsApp & RCS Marketing has the deeper published review base (216 vs 118), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
QR ‑ WhatsApp & RCS Marketing typically suits early-stage and growth-mode teams based on its published review base (216 reviews). Spur: AI Chat & Helpdesk typically suits early-stage and growth-mode teams based on its published review base (118 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. QR ‑ WhatsApp & RCS Marketing and Spur: AI Chat & Helpdesk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Spur: AI Chat & Helpdesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
