Side-by-side comparison · 24 data points
AI-powered returns, shipping protection & post-purchase automation
| Guide Protection + Returns | Sam Shipping Protection Upsell | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Shipping Protection, Fully Under Your Control — Protect Orders, Keep Every Dollar of Revenue
| Metric | Guide Protection + Returns | Sam Shipping Protection Upsell |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | 54 | ★ 98 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 13 supported |
| Listed since | Oct 2020 | Feb 2025 |
Sam Shipping Protection Upsell edges out Guide Protection + Returns on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Guide Protection + Returns at Free to install, Sam Shipping Protection Upsell at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Sam Shipping Protection Upsell; mid-market and enterprise merchants with specific feature requirements should evaluate both — Guide Protection + Returns's 54-review base may include the workflow context that matches your specific use case better than Sam Shipping Protection Upsell's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Guide Protection + Returns audit • Sam Shipping Protection Upsell audit
| Last updated | — | — |
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| Keyword | Guide Protection + Returns | Sam Shipping Protection Upsell |
|---|---|---|
| stolen packages | #21 | #3 |
| warranties | #23 | #31 |
| damaged | #22 | #4 |
| extended warranty | #22 | #4 |
| warranties and insurance | #231 | #4 |
Both Guide Protection + Returns and Sam Shipping Protection Upsell offer paid plans only. Guide Protection + Returns starts at Free to install; Sam Shipping Protection Upsell starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Sam Shipping Protection Upsell has the higher average rating (4.9★ from 98 reviews) compared to Guide Protection + Returns (4.7★ from 54 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Sam Shipping Protection Upsell holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Sam Shipping Protection Upsell has the deeper published review base (98 vs 54), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Guide Protection + Returns typically suits early-stage and growth-mode teams based on its published review base (54 reviews). Sam Shipping Protection Upsell typically suits early-stage and growth-mode teams based on its published review base (98 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Guide Protection + Returns and Sam Shipping Protection Upsell both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Guide Protection + Returns" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
