Side-by-side comparison
Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
Click and Connect: Seamless Customer Feedback Integration with On-Site Button and Backend Insights.
| Metric | Grapevine Post Purchase Survey | Rex Feedback |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 234 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 5 |
On the measured data here, Grapevine Post Purchase Survey leads on more dimensions (4 vs 2). Pick Rex Feedback if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Grapevine Post Purchase Survey audit • Rex Feedback audit
| Field | Grapevine Post Purchase Survey | Rex Feedback |
|---|---|---|
| Tagline | ||
| Listing audit | 94/100 listing audit | 81/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 5 |
| Featured placements | 2 | — |
|---|
| Languages | 7 supported | 1 supported |
|---|
| Listed since | Aug 2017 | Jul 2024 |
|---|
| Listed |
|---|
| Keyword | Grapevine Post Purchase Survey | Rex Feedback |
|---|---|---|
| product feedback | #2 | #85 |
Not featured in any section recently.
| Signal | Grapevine Post Purchase Survey | Rex Feedback |
|---|---|---|
| Average rating | 5.0 ★ (234) | 5.0 ★ (1) |
We use Grapevine to measure NPS and gather feedback from our customers. The app works well in Shopify, is really easy to use, and offers many options at a fair price! It’s an awesome tool for gaining valuable insights about customer experience. The support is also great, Sam responds fast and helps anytime we need. Hig
This app is very user friendly. And the team is super helpful. Highly recommend it!
Works well - And fairly priced - Very Happy
This has worked great for us at a good price.
Review text isn't collected for this app yet (1 reviews on the marketplace).
Rex Feedback is cheaper to start with — it offers a free plan and Grapevine Post Purchase Survey doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Grapevine Post Purchase Survey (5.0★, 234 reviews) and Rex Feedback (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Grapevine Post Purchase Survey does carry the larger published review base (234 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Grapevine Post Purchase Survey has more published reviews to read for user-reported install experience (234 vs 1).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Grapevine Post Purchase Survey has 234 published reviews; Rex Feedback has 1 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Grapevine Post Purchase Survey and Rex Feedback both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Rex Feedback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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