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Grapevine Post Purchase Survey vs Jotform ‑ Form Builder
Side-by-side comparison
Grapevine Post Purchase Survey
Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
Built for ShopifyshopifyFree plan available
Jotform ‑ Form Builder
Create contact, order, registration, payment, survey, and custom forms to collect leads.
shopifyFree plan available
At a glance
| Metric | Grapevine Post Purchase Survey | Jotform ‑ Form Builder |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 238 | 2 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 1 tier | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 2 | — |
| Review velocity (30d) | ★ 13 new | 0 new |
| Languages | 7 supported | 8 supported |
| Listed since | Aug 2017 | Aug 2026 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, Grapevine Post Purchase Survey leads on more dimensions (4 vs 2). Pick Jotform if one of the points where it leads is what you need.
Where Grapevine Post Purchase Survey leads
- More published reviews: 238 vs 2.
- Ranks higher in Survey: #2 vs #15 of 201.
- More new reviews in the last 30 days: 13 vs 0.
- Lists Abandoned cart, Activity tracking and Analytics dashboard (+10 more) in its marketplace category features; Jotform doesn't.
Where Jotform leads
- Lists a free plan; Grapevine Post Purchase Survey doesn't.
- Lists Applications, Auto-sync and Bookings (+25 more) in its marketplace category features; Grapevine Post Purchase Survey doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Grapevine Post Purchase Survey audit • Jotform ‑ Form Builder audit
1. Listing metadata
Field-level data| Field | Grapevine Post Purchase Survey | Jotform ‑ Form Builder |
|---|---|---|
| Tagline | ||
| Listing audit | 94/100 listing audit | 89/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
Grapevine Post Purchase Survey
Jotform ‑ Form Builder
Free plan
No free plan listed
Free
Free
- 5 Forms, 100 Fields per form 100 Monthly
- 100 Monthly Submissions
- 10,000 Monthly Form Views
Paid plans
Complete
- Unlimited responses, no overage fees
- Post purchase, NPS, CSAT & attribution
- Works on all Shopify plans
- Revenue & AOV by marketing channel
- Target by order value, product & more
- Query your survey data with your own AI
- Send data to Flow, Klaviyo & GA4
- Run on-site, in email & on Shopify POS
Bronze
- 25 Forms, 250 Fields per form
- 1,000 Monthly Submissions
- 100,000 Monthly Form Views
- No Jotform Branding
Silver
- 50 Forms, 2,500 Monthly Submissions
- 1,000,000 Monthly Form Views
- 250 Monthly Payment Submissions
- 250 Monthly Signed Documents
Gold
- 100 Forms, 10,000 Monthly Submissions
- 10,000,000 Monthly Form Views
- All of Silver +
- HIPAA-Enabled Features
3. Features
As listed by each developerGrapevine Post Purchase Survey
- Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
- See revenue and AOV by channel to learn which marketing drives sales
- Target surveys by order value, product, country, payment method & customer
- Query your survey data with your own AI assistant via our MCP
- Run surveys post purchase, on-site, in email and on Shopify POS
Jotform ‑ Form Builder
- Embed custom forms and surveys directly into your storefront without coding
- Collect orders, payments, leads, feedback, and customer requests in one place
- Build smart forms with conditional logic, prefilled fields, and file uploads
- Automate follow-ups, approvals, documents, and e-signatures after submissions
- Use AI Agents to answer questions, capture data, and support customer workflows
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categorySurveys13 shared · 22 total
Only in Grapevine Post Purchase Survey
- Attribution
Only in Jotform ‑ Form Builder
- File upload
- Multi-page
- Pop-ups
- Real-time editing
- Scheduling
- Templates
- SMS
Listed by both (13)
- Conditional logic
- Custom styles
- Drag-and-drop editor
- Embedded forms
- Multi-language
- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Post-purchase
- Product feedback
- Analytics
- Customer segments
- Data export
Analytics0 shared · 13 total
Only in Grapevine Post Purchase Survey
- Activity tracking
- Cohort analysis
- Loyalty analysis
- Segmentation
- Abandoned cart
- Funnel analysis
- Marketing attribution
- ROAS
- Analytics dashboard
- Benchmarking
- Custom reports
- Data export
- Historical analysis
Only in Jotform ‑ Form Builder
None
Forms0 shared · 28 total
Only in Grapevine Post Purchase Survey
None
Only in Jotform ‑ Form Builder
- Applications
- Bookings
- Contacts
- Custom
- Feedback
- File upload
- Multi-step
- Orders
- Pop-ups
- Registrations
- Surveys
- Conditional logic
- Custom CSS
- Custom fields
- Drag-and-drop editor
- Dynamic logic
- Email templates
- Embedded forms
- Font and color
- Multi-language
- Analytics
- Auto-sync
- CAPTCHA
- Dashboard
- Data export
- Email responses
- Form limits
- History
6. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Grapevine Post Purchase Survey | Jotform ‑ Form Builder |
|---|---|---|
| product feedback | #2 | #15 |
| surveys | #2 | #21 |
| survey | #2 | #28 |
| отзывы о товарах | #22 | #71 |
| conditional logic | #9 | #91 |
7. Featured placements & badges
Editorial visibilityGrapevine Post Purchase Survey2 all-time · 2 recent
- category · AnalyticsNovember 6, 2026
- category · SurveysNovember 6, 2026
Jotform ‑ Form Builder0 all-time · 0 recent
Not featured in any section recently.
8. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsGrapevine Post Purchase Survey · 2 changes
- Oct 21descriptionListing copy updated
- Sep 19descriptionListing copy updated
Jotform ‑ Form Builder · 7 changes
- Nov 6descriptionListing copy updated
- Nov 2descriptionListing copy updated
- Nov 2descriptionListing copy updated
- Nov 2descriptionListing copy updated
- Oct 26descriptionListing copy updated
- Sep 8descriptionListing copy updated
- Sep 8descriptionListing copy updated
9. Quality signals
Reviews · velocity · latest sentiment| Signal | Grapevine Post Purchase Survey | Jotform ‑ Form Builder |
|---|---|---|
| Average rating | 5.0 ★ (238) | 5.0 ★ (2) |
| Rating distribution | 597% 43% 30% 20% 10% | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | +3 | +0 |
| Reviews · last 30 days | +13 | +0 |
| Reviews · last 90 days | +29 | +2 |
5 latest reviews · each app
Grapevine Post Purchase Survey
- Aug 26, 2026
We use Grapevine to measure NPS and gather feedback from our customers. The app works well in Shopify, is really easy to use, and offers many options at a fair price! It’s an awesome tool for gaining valuable insights about customer experience. The support is also great, Sam responds fast and helps anytime we need. Hig
- Aug 25, 2026
This app is very user friendly. And the team is super helpful. Highly recommend it!
- Aug 24, 2026
- Aug 20, 2026
Works well - And fairly priced - Very Happy
- Aug 20, 2026
This has worked great for us at a good price.
Jotform ‑ Form Builder
- Oct 6, 2026
- Sep 11, 2026
good
10. App details
Long-form descriptionGrapevine Post Purchase Survey
Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.
Jotform ‑ Form Builder
Jotform helps Shopify merchants collect customer information, contact, feedback, leads, orders, and requests with customizable forms and surveys. Build forms without code, embed them in your store, use conditional logic and prefilled fields, accept uploads and payments, and manage submissions in one place. Automate follow-up, create documents, collect e-signatures, and use AI-powered workflows to turn responses into completed business processes.
Frequently asked
Common questions about this comparisonIs Grapevine Post Purchase Survey or Jotform ‑ Form Builder cheaper?
Jotform ‑ Form Builder is cheaper to start with — it offers a free plan and Grapevine Post Purchase Survey doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Which has better reviews, Grapevine Post Purchase Survey or Jotform ‑ Form Builder?
Grapevine Post Purchase Survey (5.0★, 238 reviews) and Jotform ‑ Form Builder (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Should I choose Grapevine Post Purchase Survey or Jotform ‑ Form Builder?
AppRanks cannot separate these two on rating — both sit at 5.0★. Grapevine Post Purchase Survey does carry the larger published review base (238 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Grapevine Post Purchase Survey or Jotform ‑ Form Builder?
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Grapevine Post Purchase Survey has more published reviews to read for user-reported install experience (238 vs 2).
Which works better for small vs large Shopify App Store merchants?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Grapevine Post Purchase Survey has 238 published reviews; Jotform ‑ Form Builder has 2 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Grapevine Post Purchase Survey and Jotform ‑ Form Builder?
Migration support varies by app and category. Grapevine Post Purchase Survey and Jotform ‑ Form Builder both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Jotform ‑ Form Builder" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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