Side-by-side comparison · 24 data points
Build your contact us form or custom form without any technical knowledge required
| Powerful Contact Form Builder | SM Post Purchase Survey & NPS | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Post purchase survey and NPS to gather product insights and customer feedback with ease
| Metric | Powerful Contact Form Builder | SM Post Purchase Survey & NPS |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 2.3k | 5 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 5 | — |
| Review velocity (30d) | 63 new | — |
| Languages | 8 supported | 1 supported |
| Listed since | Oct 2017 | Jul 2023 |
Powerful Contact Form Builder and SM Post Purchase Survey & NPS are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Powerful Contact Form Builder at Free plan available, SM Post Purchase Survey & NPS at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Powerful Contact Form Builder has the larger user base (2,333 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SM Post Purchase Survey & NPS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Powerful Contact Form Builder audit • SM Post Purchase Survey & NPS audit
| Last updated | — | — |
|---|
| Keyword | Powerful Contact Form Builder | SM Post Purchase Survey & NPS |
|---|---|---|
| product feedback | #1 | #40 |
| survey | #5 | #37 |
| conditional logic | #4 | #220 |
Not featured in any section recently.
| Signal | Powerful Contact Form Builder | SM Post Purchase Survey & NPS |
|---|---|---|
| Average rating | 4.9 ★ (2.3k) | 5.0 ★ (5) |
| Rating distribution | 593% 44% 31% 21% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +11 | — |
| Reviews · last 30 days | +63 | — |
| Reviews · last 90 days | +171 | — |
Both Powerful Contact Form Builder and SM Post Purchase Survey & NPS offer paid plans only. Powerful Contact Form Builder starts at Free plan available; SM Post Purchase Survey & NPS starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Powerful Contact Form Builder (4.9★, 2,333 reviews) and SM Post Purchase Survey & NPS (5.0★, 5 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Powerful Contact Form Builder fits better if you prioritize broader integrations; SM Post Purchase Survey & NPS is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Powerful Contact Form Builder has more onboarding documentation maturity (2,333 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
We have been using Powerful Contact Form Builder for several years, and the app has consistently performed well. Support has always been prompt and efficient; Emma recently assisted us and resolved our issue very quickly. Excellent service.
Great app for building custom forms — we used it to create a full B2B wholesale inquiry form with conditional fields, file uploads, and email notifications, and it handled everything we needed. We ran into a couple of small bugs along the way (an email delivery issue and a display glitch on desktop), but their support
emma was great she helped me fix my custom order form
フォーム利用時に指定のメールアドレスにメールが配信される機能が動かなくなりましたが、チャットのサポートに連絡して30分以内に解決していただきました。 日本国外の製品、サポートも日本国外の方ですが、こちらが入力する言語は日本語でもじゅうぶんにご対応いただけます。
No reviews yet.
Powerful Contact Form Builder typically suits early-stage and growth-mode stores based on its review-base composition (2,333 reviews). SM Post Purchase Survey & NPS aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Powerful Contact Form Builder and SM Post Purchase Survey & NPS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SM Post Purchase Survey & NPS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
