Side-by-side comparison · 24 data points
Post purchase survey and NPS to gather product insights and customer feedback with ease
Build unlimited forms with custom fields easily for contact forms or surveys using Form Builder.
| Metric | Hulk Contact Form Builder | SM Post Purchase Survey & NPS |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | ★ 1.8k | 5 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 4 | — |
| Review velocity (30d) | 39 new | — |
| Languages | 20 supported | 1 supported |
| Listed since | Aug 2017 | Jul 2023 |
SM Post Purchase Survey & NPS edges out Hulk Contact Form Builder on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Hulk Contact Form Builder at Free plan available, SM Post Purchase Survey & NPS at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Hulk Contact Form Builder has the larger user base (1,795 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SM Post Purchase Survey & NPS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SM Post Purchase Survey & NPS; mid-market and enterprise merchants with specific feature requirements should evaluate both — Hulk Contact Form Builder's 1,795-review base may include the workflow context that matches your specific use case better than SM Post Purchase Survey & NPS's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Hulk Contact Form Builder audit • SM Post Purchase Survey & NPS audit
| Hulk Contact Form Builder | SM Post Purchase Survey & NPS | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Keyword | Hulk Contact Form Builder | SM Post Purchase Survey & NPS |
|---|---|---|
| survey | #4 | #29 |
| product feedback | #2 | #33 |
| conditional logic | #7 | #234 |
Not featured in any section recently.
No tracked changes.
| Signal | Hulk Contact Form Builder | SM Post Purchase Survey & NPS |
|---|---|---|
| Average rating | 4.8 ★ (1.8k) | 5.0 ★ (5) |
| Rating distribution | 591% 45% 31% 20% 13% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +7 | — |
| Reviews · last 30 days | +39 | — |
| Reviews · last 90 days | +153 | — |
Very professional!! Thank you so much! Vedran, you are the best
Exceptional technical support!
No reviews yet.
Both Hulk Contact Form Builder and SM Post Purchase Survey & NPS offer paid plans only. Hulk Contact Form Builder starts at Free plan available; SM Post Purchase Survey & NPS starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
SM Post Purchase Survey & NPS has the higher average rating (5.0★ from 5 reviews) compared to Hulk Contact Form Builder (4.8★ from 1,795 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Hulk Contact Form Builder fits better if you prioritize broader integrations; SM Post Purchase Survey & NPS is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Hulk Contact Form Builder has more onboarding documentation maturity (1,795 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Hulk Contact Form Builder typically suits early-stage and growth-mode stores based on its review-base composition (1,795 reviews). SM Post Purchase Survey & NPS aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Hulk Contact Form Builder and SM Post Purchase Survey & NPS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SM Post Purchase Survey & NPS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.