Shopify Flow vs OnBoardly ‑ Customer Tours

OnBoardly ‑ Customer Tours edges out Shopify Flow on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing entry tiers: Shopify Flow at Free plan available, OnBoardly ‑ Customer Tours at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Shopify Flow has the larger user base (13,877 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. OnBoardly ‑ Customer Tours's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage merchants who need fast install and low risk should default to OnBoardly ‑ Customer Tours; mid-market and enterprise merchants with specific feature requirements should evaluate both — Shopify Flow's 13,877-review base may include the workflow context that matches your specific use case better than OnBoardly ‑ Customer Tours's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Shopify Flow or OnBoardly ‑ Customer Tours cheaper?

Both Shopify Flow and OnBoardly ‑ Customer Tours offer paid plans only. Shopify Flow starts at Free plan available; OnBoardly ‑ Customer Tours starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Shopify Flow or OnBoardly ‑ Customer Tours?

OnBoardly ‑ Customer Tours has the higher average rating (5.0★ from 1 reviews) compared to Shopify Flow (4.7★ from 13,877 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Shopify Flow or OnBoardly ‑ Customer Tours?

OnBoardly ‑ Customer Tours holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Shopify Flow or OnBoardly ‑ Customer Tours?

Both apps are one-click installs from the Shopify App Store. Shopify Flow has the deeper published review base (13,877 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

Shopify Flow typically suits established teams with steady usage based on its published review base (13,877 reviews). OnBoardly ‑ Customer Tours typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Shopify Flow and OnBoardly ‑ Customer Tours?

Migration support varies by app and category. Shopify Flow and OnBoardly ‑ Customer Tours both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from OnBoardly ‑ Customer Tours" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.