Side-by-side comparison · 24 data points
Connect with customers instantly using a floating WA chat button on your storefront.
| Floating Chat Button | VanChat AI Chatbot & Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
AI Chatbot & AI Chat that acts as Chat AI agent, provides live support & automates customer service
| Metric | Floating Chat Button | VanChat AI Chatbot & Live Chat |
|---|---|---|
| Rating | 3.9 ★ | ★ 5.0 ★ |
| Total reviews | 6 | ★ 124 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Review velocity (30d) | — | 2 new |
| Languages | 1 supported | 10 supported |
| Listed since | Jul 2025 | Feb 2024 |
Based on the data on this page, VanChat AI Chatbot & Live Chat is the stronger choice for most Shopify App Store merchants — 5.0★ vs Floating Chat Button's 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Floating Chat Button at Free plan available, VanChat AI Chatbot & Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. VanChat AI Chatbot & Live Chat has the larger user base (124 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Floating Chat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to VanChat AI Chatbot & Live Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Floating Chat Button's 6-review base may include the workflow context that matches your specific use case better than VanChat AI Chatbot & Live Chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Floating Chat Button audit • VanChat AI Chatbot & Live Chat audit
| Last updated | — | — |
|---|
| Keyword | Floating Chat Button | VanChat AI Chatbot & Live Chat |
|---|---|---|
| chat buttons | #9 | #49 |
| chat | #55 | #19 |
| chat channels | #66 | #31 |
| ai chat support | #81 | #27 |
| ai live chat | #110 | #3 |
| Signal | Floating Chat Button | VanChat AI Chatbot & Live Chat |
|---|---|---|
| Average rating | 3.9 ★ (6) | 5.0 ★ (124) |
| Rating distribution | 5— 4— 3— 2— 1— | 596% 42% 30% 20% 12% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +2 |
| Reviews · last 90 days | — | +16 |
No reviews yet.
Both Floating Chat Button and VanChat AI Chatbot & Live Chat offer paid plans only. Floating Chat Button starts at Free plan available; VanChat AI Chatbot & Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
VanChat AI Chatbot & Live Chat has the higher average rating (5.0★ from 124 reviews) compared to Floating Chat Button (3.9★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Floating Chat Button fits better if you prioritize broader integrations; VanChat AI Chatbot & Live Chat is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. VanChat AI Chatbot & Live Chat has more onboarding documentation maturity (124 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Floating Chat Button typically suits early-stage and growth-mode stores based on its review-base composition (6 reviews). VanChat AI Chatbot & Live Chat aligns more with early-stage and growth-mode stores (124 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
I deleted the app, but not because it is bad, rather because I am in a hurry to work on a fully ready AI interface. The app is wonderful, very easy to understand, very nice, and responsive. But since it is still under development, I can't wait, and I will definitely come back to it someday again when the app is 100% re
I would not advise anyone to use this app. They never respond and overcharge you. I tried the 30 days free on the 19 a month. And my bill was 50.47 I sent 6 emails no response. Avoid this app. The reviews must be from all who work for them. I am putting this review on pissed customer
Still in the set-up stage. Seems good so far.
Only used it for about a week so far but liking it so far. Not so much about making sales but just answering basic questions.
I took a risk and paid a lump sum for the lifetime option. It has more than paid for itself. 90% of our inquiries are things vanchat can handle. It has cut down the amount of emails a ton as well as increased our conversions. I am very happy.
Migration support varies by app and category. Floating Chat Button and VanChat AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Floating Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
