Loading content…
Flayr vs SmartBot
Side-by-side comparison
At a glance
| Metric | Flayr | SmartBot: Leading AI Chatbot |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 1 | ★ 460 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 11 supported |
| Listed since | Jul 2026 | Aug 2023 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, SmartBot leads on more dimensions (4 vs 2). Pick Flayr if one of the points where it leads is what you need.
Where Flayr leads
- Higher average rating: 5.0★ vs 4.7★.
- Lists Cart recovery, Chat flows and Cross-sell (+5 more) in its marketplace category features; SmartBot doesn't.
Where SmartBot leads
- More published reviews: 460 vs 1.
- Lists a free plan; Flayr doesn't.
- Available in more languages: 11 vs 1.
- Ranks higher in Chat: #13 vs #947 of 1,153.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Flayr audit • SmartBot: Leading AI Chatbot audit
1. Listing metadata
Field-level data| Field | Flayr | SmartBot |
|---|---|---|
| Tagline | ||
| Listing audit | 85/100 listing audit | 96/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
Flayr
SmartBot
Free plan
No free plan listed
Free
Free
- 300 AI chats (lifetime)
- 7-day Growth trial included
- Supports up to 50 products
Paid plans
Core
- Up to 100 Orders
- Home tab & AI chat
- Guided-selling questionnaire
- Full appearance & branding customization
- Knowledge Base / Critical Store Info
- Order tracking
- Return request submission & tracking
- Wishlist
Plus
- Up to 100 Orders
- Everything in Core
- Shoppable lookbooks
- Email and SMS Capture
- Bundles & Sets
- Loyalty & Subscriptions
- Full Livechat Engine
- All integrations
Max
- Up to 100 Orders
- Everything in Plus
- AI-generated & auto-detected bundles
- Deals targeted by customer segment
- Returns retention engine
- Greeting & message A/B testing
- Bespoke integration build
- Dedicated support & onboarding
Starter
- Unlimited AI chats
- Supports up to 500 products
- Learns FAQs & Policies
- WhatsApp live agent handoff
- Custom knowledge base
Growth
- Supports up to 3,000 products
- Learns from Blogs & Files
- Smart AI sales follow-up
- AI email reply & Product highlights
- Real-time sales pop-ups
Pro
- Supports up to 20,000 products
- Advanced AI chat automation
- AI-optimized product data
- High concurrency support
- Superior AI performance
- Support headless storefronts
- Priority customer support
3. Features
As listed by each developerFlayr
- Shopping assistant that helps visitors find products and get answers instantly.
- Bundles, lookbooks, and deals with email capture, in one shopping Hub.
- Order tracking and automated returns that resolve issues before they escalate.
- Live chat with one-click human takeover, no separate live chat app needed.
- Two-way sync with your loyalty, subscription, shipping, and support tools.
SmartBot
- Knows your store: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categoryChat12 shared · 21 total
Only in Flayr
- Live chat
- Cart recovery
- Cross-sell
- Order updates
- Quick replies
- Shipping alerts
- Chat flows
- Tagging
Only in SmartBot
- Multi-language
Listed by both (12)
- AI chatbots
- Discounts
- FAQs
- Greetings
- Product recommendations
- Upsell
- Agent avatar
- Chat buttons
- Chat window
- Color and font
- Emojis and stickers
- Welcome messages
Upsell and cross-sell0 shared · 8 total
Only in Flayr
None
Only in SmartBot
- Multi-currency
- Multi-language
- Pop-ups
- Product page upsell
- AI recommendations
- Product recommendations
- Optimization suggestions
- Recommendation performance
6. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Flayr | SmartBot |
|---|---|---|
| ai chatbot app | Not ranked | #3 |
| chatbot | Not ranked | #4 |
| ai chatbot | Not ranked | #4 |
| live chat app | #27 | Not ranked |
| product quiz | #53 | Not ranked |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsFlayr · 2 changes
- Nov 1descriptionListing copy updated
- Sep 23descriptionListing copy updated
SmartBot · 3 changes
- Oct 21descriptionListing copy updated
- Sep 29featuresFeatures list updated
- Sep 29descriptionListing copy updated
8. Quality signals
Reviews · velocity · latest sentiment| Signal | Flayr | SmartBot |
|---|---|---|
| Average rating | 5.0 ★ (1) | 4.7 ★ (460) |
5 latest reviews · each app
Flayr
Review text isn't collected for this app yet (1 reviews on the marketplace).
SmartBot
- Oct 30, 2026
Work very good for customer service
- Oct 26, 2026
- Oct 18, 2026
- Oct 13, 2026
Gutes Tool mit Multi Language. Support ist ebenfalls responsiv.
- Oct 7, 2026
very fast set up
9. App details
Long-form descriptionFlayr
Flayr adds an AI-powered hub to your storefront that helps customers find products, track orders, and get support without leaving your store. It creates bundles and lookbooks, captures email addresses through gated deals, and handles return requests by offering discounts, exchanges, or usage help before a refund. Merchants can take over any conversation directly, and connect the app to their email, loyalty, shipping, and returns tools from the Flayr dashboard.
SmartBot
SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers
Frequently asked
Common questions about this comparisonIs Flayr or SmartBot: Leading AI Chatbot cheaper?
SmartBot: Leading AI Chatbot is cheaper to start with — it offers a free plan and Flayr doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Which has better reviews, Flayr or SmartBot: Leading AI Chatbot?
Flayr has the higher average rating (5.0★ from 1 reviews) compared to SmartBot: Leading AI Chatbot (4.7★ from 460 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose Flayr or SmartBot: Leading AI Chatbot?
Flayr holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Flayr or SmartBot: Leading AI Chatbot?
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; SmartBot: Leading AI Chatbot has more published reviews to read for user-reported install experience (460 vs 1).
Which works better for small vs large Shopify App Store merchants?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Flayr has 1 published reviews; SmartBot: Leading AI Chatbot has 460 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Flayr and SmartBot: Leading AI Chatbot?
Migration support varies by app and category. Flayr and SmartBot: Leading AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Flayr" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
10. Other comparisons people make
Apps similar to each one
More popular comparisons
Other side-by-side comparisons in the same marketplaceReputon Google Reviewsvs Judge.me Product Reviews AppAvada AI SEO Image Optimizervs Judge.me Product Reviews AppNabu: Google Ads Pixelvs TikTokHextom: Bulk Product Editvs Shopify FlowChargeflow Prevent Chargebacksvs Shopify FlowEC ‑ Google Reviewsvs Loox ‑ Product Reviews AppJoy Loyalty Program Rewardsvs Appstle℠ Subscriptions AppAppstle Loyalty Program Rewardvs Appstle℠ Subscriptions App
