Side-by-side comparison · 24 data points
Automate review requests to grow your reputation on Google, Yelp, Facebook, and more.
| Feedback Guru | Reputon Customer Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Send emails asking for reviews on Google, Trustpilot, Facebook & other. Redirect negative feedback.
| Metric | Feedback Guru | Reputon Customer Reviews App |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 1 | ★ 1.1k |
| Free plan | — | ★ Yes |
| Pricing | From $5/month | ★ Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 2 |
| Languages | 1 supported | 13 supported |
| Listed since | Sep 2025 | Sep 2018 |
Feedback Guru and Reputon Customer Reviews App are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. On pricing, Reputon Customer Reviews App offers a free tier (Free plan available) while Feedback Guru starts at From $5/month. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Reputon Customer Reviews App has the larger user base (1,069 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Feedback Guru's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Feedback Guru audit • Reputon Customer Reviews App audit
| Last updated | — | — |
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| Keyword | Feedback Guru | Reputon Customer Reviews App |
|---|---|---|
| feedback form | #78 | #2 |
Not featured in any section recently.
| Signal | Feedback Guru | Reputon Customer Reviews App |
|---|---|---|
| Average rating | 5.0 ★ (1) | 4.9 ★ (1.1k) |
| Rating distribution | 5— 4— 3— 2— 1— | 593% 45% 31% 20% 11% |
No reviews yet.
Reputon Customer Reviews App is the cheaper option — it offers a free plan (Free plan available). Feedback Guru starts at From $5/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
Feedback Guru (5.0★, 1 reviews) and Reputon Customer Reviews App (4.9★, 1,069 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Feedback Guru fits better if you prioritize rating consistency; Reputon Customer Reviews App is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Reputon Customer Reviews App has more onboarding documentation maturity (1,069 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Feedback Guru typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Reputon Customer Reviews App aligns more with early-stage and growth-mode stores (1,069 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
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Migration support varies by app and category. Feedback Guru and Reputon Customer Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Feedback Guru" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
