Side-by-side comparison · 24 data points
Easily create FAQ page for your store or products to reduce your customer service time & usefulness.
| HelpLab FAQ Page, Product FAQs | RoundView ‑Live chat + Chatbot | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | HelpLab FAQ Page, Product FAQs | RoundView ‑Live chat + Chatbot |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 223 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | — |
| Languages | 1 supported | 0 supported |
| Listed since | Mar 2020 | Jun 2022 |
Based on the data on this page, HelpLab FAQ Page, Product FAQs is the stronger choice for most Shopify App Store merchants — 5.0★ vs RoundView ‑Live chat + Chatbot's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: HelpLab FAQ Page, Product FAQs at Free plan available, RoundView ‑Live chat + Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
HelpLab FAQ Page, Product FAQs has the larger user base (223 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RoundView ‑Live chat + Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to HelpLab FAQ Page, Product FAQs; mid-market and enterprise merchants with specific feature requirements should evaluate both — RoundView ‑Live chat + Chatbot's 0-review base may include the workflow context that matches your specific use case better than HelpLab FAQ Page, Product FAQs's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: HelpLab FAQ Page, Product FAQs audit • RoundView ‑Live chat + Chatbot audit
No features listed.
| Keyword | HelpLab FAQ Page, Product FAQs | RoundView ‑Live chat + Chatbot |
|---|---|---|
| faq page | #1 | Not ranked |
| faq pages | #1 | Not ranked |
| product faqs | #2 | Not ranked |
| chatbox | Not ranked | #169 |
| helpdesk | Not ranked | #207 |
No tracked changes.
No description available.
Both HelpLab FAQ Page, Product FAQs and RoundView ‑Live chat + Chatbot offer paid plans only. HelpLab FAQ Page, Product FAQs starts at Free plan available; RoundView ‑Live chat + Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. HelpLab FAQ Page, Product FAQs does carry the larger published review base (223 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. HelpLab FAQ Page, Product FAQs has the deeper published review base (223 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
HelpLab FAQ Page, Product FAQs typically suits early-stage and growth-mode teams based on its published review base (223 reviews). RoundView ‑Live chat + Chatbot typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. HelpLab FAQ Page, Product FAQs and RoundView ‑Live chat + Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RoundView ‑Live chat + Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
