Side-by-side comparison · 24 data points
Add FAQs on your store to help users find solutions to common questions on their own.
| ET Help Center & FAQ Page | Rapid Reviews | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Lighting-fast product reviews, Q&A, with deep search, media, and review requests.
| Metric | ET Help Center & FAQ Page | Rapid Reviews: Product Reviews |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 1 | ★ 114 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2023 | May 2022 |
ET Help Center & FAQ Page and Rapid Reviews: Product Reviews are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: ET Help Center & FAQ Page at Free plan available, Rapid Reviews: Product Reviews at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Rapid Reviews: Product Reviews has the larger user base (114 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ET Help Center & FAQ Page's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ET Help Center & FAQ Page audit • Rapid Reviews: Product Reviews audit
| Keyword | ET Help Center & FAQ Page | Rapid Reviews |
|---|---|---|
| help desk software | #70 | #193 |
| help desk | #113 | #152 |
| help desk solutions | #84 | #216 |
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Both ET Help Center & FAQ Page and Rapid Reviews: Product Reviews offer paid plans only. ET Help Center & FAQ Page starts at Free plan available; Rapid Reviews: Product Reviews starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
ET Help Center & FAQ Page (5.0★, 1 reviews) and Rapid Reviews: Product Reviews (5.0★, 114 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. ET Help Center & FAQ Page fits better if you prioritize broader integrations; Rapid Reviews: Product Reviews is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Rapid Reviews: Product Reviews has more onboarding documentation maturity (114 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
ET Help Center & FAQ Page typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Rapid Reviews: Product Reviews aligns more with early-stage and growth-mode stores (114 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. ET Help Center & FAQ Page and Rapid Reviews: Product Reviews both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ET Help Center & FAQ Page" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
