Collect feedback directly from your customers, receive bug reports to improve your store.
| Metric | Fab Feedback Button | Shop |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 2 | ★ 6.7k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | — |
| Listed features | 5 | 5 |
| Featured placements | — | 2 |
| Review velocity (30d) | — | 377 new |
| Languages | 1 supported | 21 supported |
| Listed since | May 2022 | Sep 2020 |
Fab Feedback Button edges out Shop on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Fab Feedback Button at Free plan available, Shop at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Shop has the larger user base (6,741 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Fab Feedback Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Fab Feedback Button; mid-market and enterprise merchants with specific feature requirements should evaluate both — Shop's 6,741-review base may include the workflow context that matches your specific use case better than Fab Feedback Button's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Fab Feedback Button audit • Shop audit
| Last updated | — | — |
|---|
| Keyword | Fab Feedback Button | Shop |
|---|---|---|
| shop | Not ranked | #1 |
| ai shopping assistant | Not ranked | #46 |
| shop assistant | Not ranked | #66 |
| feedback form | #70 | Not ranked |
| product feedback | #160 | Not ranked |
Not featured in any section recently.
No tracked changes.
| Signal | Fab Feedback Button | Shop |
|---|---|---|
| Average rating | 5.0 ★ (2) | 4.8 ★ (6.7k) |
| Rating distribution | 5— 4— 3— 2— 1— | 592% 46% 31% 20% 11% |
| Reviews · last 7 days | — | +103 |
| Reviews · last 30 days | — | +377 |
| Reviews · last 90 days | — | +587 |
No reviews yet.
Both Fab Feedback Button and Shop offer paid plans only. Fab Feedback Button starts at Free plan available; Shop starts at Free. Compare the per-tier features in the Pricing section above before committing.
Fab Feedback Button has the higher average rating (5.0★ from 2 reviews) compared to Shop (4.8★ from 6,741 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Fab Feedback Button fits better if you prioritize rating consistency; Shop is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shop has more onboarding documentation maturity (6,741 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Fab Feedback Button typically suits early-stage and growth-mode stores based on its review-base composition (2 reviews). Shop aligns more with established stores with steady traffic (6,741 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Fab Feedback Button and Shop both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Fab Feedback Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
A great app, drives sales to your store daily. A well accepted app and trusted by the public. I would say drives more traffic than Google.
Unacceptable data practices and unauthorized marketing! I am extremely frustrated with the Shop app. It has been pulling our data without explicit authorization and using it to trigger unsolicited marketing activities.
super user friendly!
