Side-by-side comparison · 24 data points
Automated customer segmentation. Personalized policies can boost margins, stop fraud, and grow LTV.
| Extend Shopper Operations | Sam Shipping Protection Upsell | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Take Control of Shipping Protection — Build Trust & Create a Better Shopping Experience
| Metric | Extend Shopper Operations | Sam Shipping Protection Upsell |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | 22 | ★ 93 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 3 tiers |
| Listed features | 4 | ★ 5 |
| Languages | 1 supported | 13 supported |
| Listed since | Nov 2021 | Feb 2025 |
Sam Shipping Protection Upsell edges out Extend Shopper Operations on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Extend Shopper Operations at Free, Sam Shipping Protection Upsell at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Sam Shipping Protection Upsell; mid-market and enterprise merchants with specific feature requirements should evaluate both — Extend Shopper Operations's 22-review base may include the workflow context that matches your specific use case better than Sam Shipping Protection Upsell's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Extend Shopper Operations audit • Sam Shipping Protection Upsell audit
| Listed |
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| Last updated | — | — |
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| Keyword | Extend Shopper Operations | Sam Shipping Protection Upsell |
|---|---|---|
| help desk solutions | #24 | Not ranked |
| chatbot sales | Not ranked | #129 |
| customer service | #150 | Not ranked |
| ai shopping assistant | Not ranked | #181 |
| ai sales chatbot | Not ranked | #188 |
Both Extend Shopper Operations and Sam Shipping Protection Upsell offer paid plans only. Extend Shopper Operations starts at Free; Sam Shipping Protection Upsell starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Sam Shipping Protection Upsell has the higher average rating (4.9★ from 93 reviews) compared to Extend Shopper Operations (4.7★ from 22 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Extend Shopper Operations fits better if you prioritize broader integrations; Sam Shipping Protection Upsell is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Sam Shipping Protection Upsell has more onboarding documentation maturity (93 reviews vs 22), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Extend Shopper Operations typically suits early-stage and growth-mode stores based on its review-base composition (22 reviews). Sam Shipping Protection Upsell aligns more with early-stage and growth-mode stores (93 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Extend Shopper Operations and Sam Shipping Protection Upsell both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Extend Shopper Operations" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
