Side-by-side comparison · 24 data points
Automated customer segmentation. Personalized policies can boost margins, stop fraud, and grow LTV.
| Extend Shopper Operations | Loox ‑ Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Convert more shoppers with visual product reviews, superpowered by AI
| Metric | Extend Shopper Operations | Loox ‑ Product Reviews App |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | 22 | ★ 8k |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 3 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 5 |
| Review velocity (30d) | — | 309 new |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2021 | Oct 2015 |
Loox ‑ Product Reviews App edges out Extend Shopper Operations on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Extend Shopper Operations at Free, Loox ‑ Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Loox ‑ Product Reviews App has the larger user base (8,042 reviews vs 22), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Extend Shopper Operations's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Loox ‑ Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Extend Shopper Operations's 22-review base may include the workflow context that matches your specific use case better than Loox ‑ Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Extend Shopper Operations audit • Loox ‑ Product Reviews App audit
| Keyword | Extend Shopper Operations | Loox ‑ Product Reviews App |
|---|---|---|
| product reviews | Not ranked | #2 |
| reviews | Not ranked | #2 |
| photo reviews | Not ranked | #2 |
| help desk solutions | #24 | Not ranked |
| customer service | #150 | Not ranked |
Not featured in any section recently.
| Signal | Extend Shopper Operations | Loox ‑ Product Reviews App |
|---|---|---|
| Average rating | 4.7 ★ (22) | 4.9 ★ (8k) |
| Rating distribution | 5— 4— 3— 2— 1— | 595% 44% 30% 20% 11% |
| Reviews · last 7 days | — | +60 |
| Reviews · last 30 days | — | +309 |
| Reviews · last 90 days | — | +864 |
No reviews yet.
Both Extend Shopper Operations and Loox ‑ Product Reviews App offer paid plans only. Extend Shopper Operations starts at Free; Loox ‑ Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Loox ‑ Product Reviews App has the higher average rating (4.9★ from 8,042 reviews) compared to Extend Shopper Operations (4.7★ from 22 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Extend Shopper Operations fits better if you prioritize broader integrations; Loox ‑ Product Reviews App is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Loox ‑ Product Reviews App has more onboarding documentation maturity (8,042 reviews vs 22), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Extend Shopper Operations typically suits early-stage and growth-mode stores based on its review-base composition (22 reviews). Loox ‑ Product Reviews App aligns more with established stores with steady traffic (8,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Great app and great customer service.
I'd give zero stars if I could. The "write your review" box did not show at all on mobile. I reached out to support for help and was met with the agent telling me how it does work and I am not refreshing/clearing my cache (which I did several times). She took an extremely long time to respond and couldn't figure it out
Migration support varies by app and category. Extend Shopper Operations and Loox ‑ Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Extend Shopper Operations" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
