Side-by-side comparison · 24 data points
Manage the refund/exchange requests automatically and send email notifications for progress updates.
| ExOrders ‑ Return & Exchange | Return Prime | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Return Prime is a returns & exchanges platform for growing D2C brands.
| Metric | ExOrders ‑ Return & Exchange | Return Prime:Return & Exchange |
|---|---|---|
| Rating | 3.0 ★ | ★ 4.8 ★ |
| Total reviews | 2 | ★ 741 |
| Free plan | Yes | Yes |
| Pricing | Free | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | — | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2021 | Oct 2020 |
Based on the data on this page, Return Prime:Return & Exchange is the stronger choice for most Shopify App Store merchants — 4.8★ vs ExOrders ‑ Return & Exchange's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: ExOrders ‑ Return & Exchange at Free, Return Prime:Return & Exchange at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Return Prime:Return & Exchange has the larger user base (741 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ExOrders ‑ Return & Exchange's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Return Prime:Return & Exchange; mid-market and enterprise merchants with specific feature requirements should evaluate both — ExOrders ‑ Return & Exchange's 2-review base may include the workflow context that matches your specific use case better than Return Prime:Return & Exchange's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ExOrders ‑ Return & Exchange audit • Return Prime:Return & Exchange audit
| Keyword | ExOrders ‑ Return & Exchange | Return Prime |
|---|---|---|
| returns and exchanges | Not ranked | #1 |
| return | Not ranked | #1 |
| returns | Not ranked | #2 |
No tracked changes.
Both ExOrders ‑ Return & Exchange and Return Prime:Return & Exchange offer paid plans only. ExOrders ‑ Return & Exchange starts at Free; Return Prime:Return & Exchange starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Return Prime:Return & Exchange has the higher average rating (4.8★ from 741 reviews) compared to ExOrders ‑ Return & Exchange (3.0★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. ExOrders ‑ Return & Exchange fits better if you prioritize broader integrations; Return Prime:Return & Exchange is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Return Prime:Return & Exchange has more onboarding documentation maturity (741 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
ExOrders ‑ Return & Exchange typically suits early-stage and growth-mode stores based on its review-base composition (2 reviews). Return Prime:Return & Exchange aligns more with early-stage and growth-mode stores (741 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. ExOrders ‑ Return & Exchange and Return Prime:Return & Exchange both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ExOrders ‑ Return & Exchange" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
