Side-by-side comparison · 24 data points
| EmbedAI Live Chat & AI Chatbot | Loox ‑ Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Convert more shoppers with visual product reviews, superpowered by AI
| Metric | EmbedAI Live Chat & AI Chatbot | Loox ‑ Product Reviews App |
|---|---|---|
| Rating | 1.0 ★ | ★ 4.9 ★ |
| Total reviews | 1 | ★ 9.5k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | — | 5 |
| Review velocity (30d) | — | 462 new |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2024 | Oct 2015 |
Based on the data on this page, Loox ‑ Product Reviews App is the stronger choice for most Shopify App Store merchants — 4.9★ vs EmbedAI Live Chat & AI Chatbot's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: EmbedAI Live Chat & AI Chatbot at Free plan available, Loox ‑ Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Loox ‑ Product Reviews App has the larger user base (9,514 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. EmbedAI Live Chat & AI Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Loox ‑ Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — EmbedAI Live Chat & AI Chatbot's 1-review base may include the workflow context that matches your specific use case better than Loox ‑ Product Reviews App's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: EmbedAI Live Chat & AI Chatbot audit • Loox ‑ Product Reviews App audit
| Keyword | EmbedAI Live Chat & AI Chatbot | Loox ‑ Product Reviews App |
|---|---|---|
| ai chatbot app | #227 | #51 |
| live chat app | #239 | #62 |
| chatbot ai | #219 | #89 |
| ai chat support | #186 | #125 |
| ai support chatbot | #207 | #109 |
Not featured in any section recently.
No tracked changes.
| Signal | EmbedAI Live Chat & AI Chatbot | Loox ‑ Product Reviews App |
|---|---|---|
| Average rating | 1.0 ★ (1) | 4.9 ★ (9.5k) |
| Rating distribution | 5— 4— 3— 2— 1— | 594% 44% 31% 20% 11% |
| Reviews · last 7 days | — | +76 |
| Reviews · last 30 days | — | +462 |
| Reviews · last 90 days | — | +1.1k |
No reviews yet.
Both EmbedAI Live Chat & AI Chatbot and Loox ‑ Product Reviews App offer paid plans only. EmbedAI Live Chat & AI Chatbot starts at Free plan available; Loox ‑ Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Loox ‑ Product Reviews App has the higher average rating (4.9★ from 9,514 reviews) compared to EmbedAI Live Chat & AI Chatbot (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Loox ‑ Product Reviews App holds the higher average rating (4.9★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Loox ‑ Product Reviews App has the deeper published review base (9,514 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
EmbedAI Live Chat & AI Chatbot typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Loox ‑ Product Reviews App typically suits established teams with steady usage based on its published review base (9,514 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
super cool
This is a very solid product with a lot of options for configuration. It does a great job for social proof representation and is easy to integrate. When I had an issue, Joyce was very quick to assist and resolve it. Great stuff!
Migration support varies by app and category. EmbedAI Live Chat & AI Chatbot and Loox ‑ Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from EmbedAI Live Chat & AI Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
