Side-by-side comparison
Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
| Metric | ECF: Contact Form Builder | Grapevine Post Purchase Survey |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 43 | ★ 234 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 3 tiers | 1 tier |
| Listed features | 4 |
On the measured data here, Grapevine Post Purchase Survey leads on more dimensions (4 vs 1). Pick ECF if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: ECF: Contact Form Builder audit • Grapevine Post Purchase Survey audit
| Field | ECF | Grapevine Post Purchase Survey |
|---|---|---|
| Tagline | ||
| Listing audit | 90/100 listing audit | 94/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| ★ 5 |
| Featured placements | — | 2 |
|---|
| Review velocity (30d) | 0 new | ★ 13 new |
|---|
| Languages | 1 supported | 7 supported |
|---|
| Listed since | Mar 2020 | Aug 2017 |
|---|
| Listed |
|---|
None
None
| Keyword | ECF | Grapevine Post Purchase Survey |
|---|---|---|
| product feedback | #39 | #2 |
| survey | #60 | #2 |
| forms | #50 | #170 |
Not featured in any section recently.
| Signal | ECF | Grapevine Post Purchase Survey |
|---|---|---|
| Average rating | 4.9 ★ (43) | 5.0 ★ (234) |
| Rating distribution | 593% 42% 32% 20% 12% | 597% 43% 30% 20% 10% |
| Reviews · last 7 days | +0 | +3 |
| Reviews · last 30 days | +0 | +13 |
| Reviews · last 90 days | +0 | +29 |
Thanks for helping out. Good customer care service
ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.
Really nice app and the customer support has been over and above. Thank you!
The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.
Neither ECF: Contact Form Builder nor Grapevine Post Purchase Survey lists a free plan. ECF: Contact Form Builder lists no paid plan with a published price; Grapevine Post Purchase Survey lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
ECF: Contact Form Builder (4.9★, 43 reviews) and Grapevine Post Purchase Survey (5.0★, 234 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Grapevine Post Purchase Survey holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Grapevine Post Purchase Survey has more published reviews to read for user-reported install experience (234 vs 43).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: ECF: Contact Form Builder has 43 published reviews; Grapevine Post Purchase Survey has 234 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. ECF: Contact Form Builder and Grapevine Post Purchase Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ECF: Contact Form Builder" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
This app is incredibly user-friendly, with outstanding support and excellent service!
We use Grapevine to measure NPS and gather feedback from our customers. The app works well in Shopify, is really easy to use, and offers many options at a fair price! It’s an awesome tool for gaining valuable insights about customer experience. The support is also great, Sam responds fast and helps anytime we need. Hig
This app is very user friendly. And the team is super helpful. Highly recommend it!
Works well - And fairly priced - Very Happy
This has worked great for us at a good price.