Side-by-side comparison · 24 data points
AI-powered returns automation app: encourage exchanges, store credits & turn refunds into revenue.
| EcoReturns | Ingrid ‑ Returns and Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
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| Developer | ||
| Listed | ||
| Last updated |
Retain revenue with smooth exchanges and sustainable customer-to-customer returns.
| Metric | EcoReturns: AI powered Returns | Ingrid ‑ Returns and Exchanges |
|---|---|---|
| Rating | ★ 4.9 ★ | 2.0 ★ |
| Total reviews | ★ 128 | 4 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | — |
| Listed features | 5 | 5 |
| Languages | 3 supported | 1 supported |
| Listed since | Aug 2021 | Jul 2022 |
Based on the data on this page, EcoReturns: AI powered Returns is the stronger choice for most Shopify App Store merchants — 4.9★ vs Ingrid ‑ Returns and Exchanges's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: EcoReturns: AI powered Returns at Free plan available, Ingrid ‑ Returns and Exchanges at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
EcoReturns: AI powered Returns has the larger user base (128 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Ingrid ‑ Returns and Exchanges's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to EcoReturns: AI powered Returns; mid-market and enterprise merchants with specific feature requirements should evaluate both — Ingrid ‑ Returns and Exchanges's 4-review base may include the workflow context that matches your specific use case better than EcoReturns: AI powered Returns's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: EcoReturns: AI powered Returns audit • Ingrid ‑ Returns and Exchanges audit
| — |
| Keyword | EcoReturns | Ingrid ‑ Returns and Exchanges |
|---|---|---|
| return | #15 | Not ranked |
| returns and | #15 | Not ranked |
| returns exchanges | #22 | Not ranked |
No tracked changes.
Both EcoReturns: AI powered Returns and Ingrid ‑ Returns and Exchanges offer paid plans only. EcoReturns: AI powered Returns starts at Free plan available; Ingrid ‑ Returns and Exchanges starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
EcoReturns: AI powered Returns has the higher average rating (4.9★ from 128 reviews) compared to Ingrid ‑ Returns and Exchanges (2.0★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
EcoReturns: AI powered Returns holds the higher average rating (4.9★ vs 2.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. EcoReturns: AI powered Returns has the deeper published review base (128 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
EcoReturns: AI powered Returns typically suits early-stage and growth-mode teams based on its published review base (128 reviews). Ingrid ‑ Returns and Exchanges typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. EcoReturns: AI powered Returns and Ingrid ‑ Returns and Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ingrid ‑ Returns and Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
