Side-by-side comparison · 24 data points
AI-powered returns automation app: encourage exchanges, store credits & turn refunds into revenue.
| EcoReturns | LiquiDonate ‑ ReturnsDirect | |
|---|---|---|
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| Description | ||
| Screenshots | images | images |
| Languages | ||
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| Listed | ||
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The only RMS that routes unsellable returns to local nonprofits, skipping the warehouse + the costs.
| Metric | EcoReturns: AI powered Returns | LiquiDonate ‑ ReturnsDirect |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 128 | 3 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 3 supported | 1 supported |
| Listed since | Aug 2021 | Oct 2023 |
EcoReturns: AI powered Returns and LiquiDonate ‑ ReturnsDirect are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: EcoReturns: AI powered Returns at Free plan available, LiquiDonate ‑ ReturnsDirect at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
EcoReturns: AI powered Returns has the larger user base (128 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. LiquiDonate ‑ ReturnsDirect's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: EcoReturns: AI powered Returns audit • LiquiDonate ‑ ReturnsDirect audit
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| Keyword | EcoReturns | LiquiDonate ‑ ReturnsDirect |
|---|---|---|
| return | #15 | Not ranked |
| returns and | #15 | Not ranked |
| returns exchanges | #22 | Not ranked |
No tracked changes.
Both EcoReturns: AI powered Returns and LiquiDonate ‑ ReturnsDirect offer paid plans only. EcoReturns: AI powered Returns starts at Free plan available; LiquiDonate ‑ ReturnsDirect starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
EcoReturns: AI powered Returns (4.9★, 128 reviews) and LiquiDonate ‑ ReturnsDirect (5.0★, 3 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
LiquiDonate ‑ ReturnsDirect holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. EcoReturns: AI powered Returns has the deeper published review base (128 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
EcoReturns: AI powered Returns typically suits early-stage and growth-mode teams based on its published review base (128 reviews). LiquiDonate ‑ ReturnsDirect typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. EcoReturns: AI powered Returns and LiquiDonate ‑ ReturnsDirect both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from LiquiDonate ‑ ReturnsDirect" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
