Side-by-side comparison · 24 data points
Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.
| Easy FAQ | SMPS Product Question & Answer | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Easy FAQ | SMPS Product Question & Answer |
|---|---|---|
| Rating | — | 4.8 ★ |
| Total reviews | 0 | 149 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 3 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2025 | Aug 2016 |
Based on the data on this page, SMPS Product Question & Answer is the stronger choice for most Shopify App Store merchants — 4.8★ vs Easy FAQ's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Easy FAQ at Free plan available, SMPS Product Question & Answer at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. SMPS Product Question & Answer has the larger user base (149 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Easy FAQ's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SMPS Product Question & Answer; mid-market and enterprise merchants with specific feature requirements should evaluate both — Easy FAQ's 0-review base may include the workflow context that matches your specific use case better than SMPS Product Question & Answer's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Easy FAQ audit • SMPS Product Question & Answer audit
| Keyword | Easy FAQ | SMPS Product Question & Answer |
|---|---|---|
| ai faq bot | #34 | Not ranked |
| faq chatbot | #46 | Not ranked |
| help center | #122 | Not ranked |
Both Easy FAQ and SMPS Product Question & Answer offer paid plans only. Easy FAQ starts at Free plan available; SMPS Product Question & Answer starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. Easy FAQ fits better if you prioritize broader integrations; SMPS Product Question & Answer is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. SMPS Product Question & Answer has more onboarding documentation maturity (149 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Easy FAQ typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). SMPS Product Question & Answer aligns more with early-stage and growth-mode stores (149 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Easy FAQ and SMPS Product Question & Answer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Easy FAQ" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
