Side-by-side comparison · 24 data points
The simplest way to manage orders from multiple stores by syncing directly with stores and carriers.
| E‑Marketplace Services (EMS) | Loox ‑ Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Convert more shoppers with visual product reviews, superpowered by AI
| Metric | E‑Marketplace Services (EMS) | Loox ‑ Product Reviews App |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 1 | ★ 8.3k |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 5 |
| Review velocity (30d) | — | 240 new |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2018 | Oct 2015 |
E‑Marketplace Services (EMS) and Loox ‑ Product Reviews App are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: E‑Marketplace Services (EMS) at Free to install, Loox ‑ Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Loox ‑ Product Reviews App has the larger user base (8,259 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. E‑Marketplace Services (EMS)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: E‑Marketplace Services (EMS) audit • Loox ‑ Product Reviews App audit
| Keyword | E‑Marketplace Services (EMS) | Loox ‑ Product Reviews App |
|---|---|---|
| customer service ai | #186 | #86 |
| ai customer service | #213 | #108 |
Not featured in any section recently.
No tracked changes.
| Signal | E‑Marketplace Services (EMS) | Loox ‑ Product Reviews App |
|---|---|---|
| Average rating | 5.0 ★ (1) | 4.9 ★ (8.3k) |
| Rating distribution | 5— 4— 3— 2— 1— | 595% 43% 31% 20% 11% |
| Reviews · last 7 days | — | +38 |
| Reviews · last 30 days | — | +240 |
| Reviews · last 90 days | — | +973 |
No reviews yet.
Both E‑Marketplace Services (EMS) and Loox ‑ Product Reviews App offer paid plans only. E‑Marketplace Services (EMS) starts at Free to install; Loox ‑ Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
E‑Marketplace Services (EMS) (5.0★, 1 reviews) and Loox ‑ Product Reviews App (4.9★, 8,259 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. E‑Marketplace Services (EMS) fits better if you prioritize rating consistency; Loox ‑ Product Reviews App is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Loox ‑ Product Reviews App has more onboarding documentation maturity (8,259 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
E‑Marketplace Services (EMS) typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Loox ‑ Product Reviews App aligns more with established stores with steady traffic (8,259 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Promt resolutions and service
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Rina was incredibly helpful and solved an issue I had been struggling with for a long time. The Loox review widget was visible in the Shopify editor but not on the live page, and after I had already tried creating several pages from scratch, she quickly identified that the problem was related to the Content Security Po
I had an amazing experience with Joyce! Joyce went above and beyond to help me with my heavily customized Shopify theme. The issue was quite complex, but she was incredibly patient, knowledgeable, and determined to find the right solution. She explained everything clearly, took the time to understand the problem, and n
love it
Migration support varies by app and category. E‑Marketplace Services (EMS) and Loox ‑ Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from E‑Marketplace Services (EMS)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
