Side-by-side comparison · 24 data points
Instantly answer order, shipping & return queries using your store's policies — 24/7, hands-free.
| Dialog ‑ AI Personal Shopper | ShopPilot ‑ AI Chat & Support | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Rufus-style AI shopping agent that recreates in-store experience to lift conversions.
| Metric | Dialog ‑ AI Personal Shopper | ShopPilot ‑ AI Chat & Support |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 34 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Apr 2024 | Jun 2026 |
Based on the data on this page, Dialog ‑ AI Personal Shopper is the stronger choice for most Shopify App Store merchants — 5.0★ vs ShopPilot ‑ AI Chat & Support's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Dialog ‑ AI Personal Shopper at Free plan available, ShopPilot ‑ AI Chat & Support at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Dialog ‑ AI Personal Shopper; mid-market and enterprise merchants with specific feature requirements should evaluate both — ShopPilot ‑ AI Chat & Support's 0-review base may include the workflow context that matches your specific use case better than Dialog ‑ AI Personal Shopper's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Dialog ‑ AI Personal Shopper audit • ShopPilot ‑ AI Chat & Support audit
| Keyword | Dialog ‑ AI Personal Shopper | ShopPilot ‑ AI Chat & Support |
|---|---|---|
| ai chat | #719 | #235 |
Both Dialog ‑ AI Personal Shopper and ShopPilot ‑ AI Chat & Support offer paid plans only. Dialog ‑ AI Personal Shopper starts at Free plan available; ShopPilot ‑ AI Chat & Support starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. Dialog ‑ AI Personal Shopper fits better if you prioritize rating consistency; ShopPilot ‑ AI Chat & Support is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Dialog ‑ AI Personal Shopper has more onboarding documentation maturity (34 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Dialog ‑ AI Personal Shopper typically suits early-stage and growth-mode stores based on its review-base composition (34 reviews). ShopPilot ‑ AI Chat & Support aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Dialog ‑ AI Personal Shopper and ShopPilot ‑ AI Chat & Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ShopPilot ‑ AI Chat & Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
