Side-by-side comparison · 24 data points
ReComAI: Automate support, boost conversions, and increase sales with AI chat, voice, and analytics.
| ReCom AI Chatbot | Spur | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | ReCom AI Chatbot | Spur: AI Chat & Helpdesk |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 23 | ★ 117 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Review velocity (30d) | 0 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2025 | Sep 2022 |
ReCom AI Chatbot and Spur: AI Chat & Helpdesk are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: ReCom AI Chatbot at Free plan available, Spur: AI Chat & Helpdesk at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Spur: AI Chat & Helpdesk has the larger user base (117 reviews vs 23), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ReCom AI Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ReCom AI Chatbot audit • Spur: AI Chat & Helpdesk audit
| Keyword | ReCom AI Chatbot | Spur |
|---|---|---|
| ai chat | #24 | #9 |
| customer support chatbot | #53 | #14 |
| support chatbot | #49 | #19 |
| ai chatbot | #23 | #78 |
| chat | #77 | #27 |
Not featured in any section recently.
No tracked changes.
| Signal | ReCom AI Chatbot | Spur |
|---|---|---|
| Average rating | 5.0 ★ (23) | 5.0 ★ (117) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +15 | — |
Both ReCom AI Chatbot and Spur: AI Chat & Helpdesk offer paid plans only. ReCom AI Chatbot starts at Free plan available; Spur: AI Chat & Helpdesk starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
ReCom AI Chatbot (5.0★, 23 reviews) and Spur: AI Chat & Helpdesk (5.0★, 117 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Spur: AI Chat & Helpdesk does carry the larger published review base (117 vs 23). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Spur: AI Chat & Helpdesk has the deeper published review base (117 vs 23), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ReCom AI Chatbot typically suits early-stage and growth-mode teams based on its published review base (23 reviews). Spur: AI Chat & Helpdesk typically suits early-stage and growth-mode teams based on its published review base (117 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
We added ReComAI to help customers find the right products, and it’s been working really well for our store. The recommendations feel relevant and make it easier for shoppers to discover other honey and food products.
Jewelry shopping is all about complementary styling. ReComAI’s smart product recommendations instantly started pairing our necklaces with matching earrings and bracelets across product pages and checkout. Our average order value jumped by 24% within the first month, and the recommendations feel elevated—like having a p
We've integrated ReCom AI Chatbot into our eCommerce store, Hastahra.com, and the experience has been outstanding. The integration was quick and seamless, and the chatbot does an excellent job of understanding customer queries and guiding shoppers to the right products. It has significantly improved the shopping experi
ShiLives had a very good experience using RecomAI. It provides instant responses to customer queries and makes it easier for the customers to navigate our products and get their queries answered. The installation process was smooth. The app is quite user friendly, and the team is very supportive, especially Krishna is
With hundreds of products in our store, customers often had difficulty finding the most suitable options. ReComAI's AI assistant simplified product discovery and helped shoppers make decisions faster. The setup was straightforward, and the team assisted us at every step
No reviews yet.
Migration support varies by app and category. ReCom AI Chatbot and Spur: AI Chat & Helpdesk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ReCom AI Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
