Side-by-side comparison · 24 data points
Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
| Delighted Post‑Delivery Survey | UserLoop Post Purchase Surveys | |
|---|---|---|
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| Description | ||
| Screenshots | images | images |
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Turn customer feedback into growth with AI-powered surveys
| Metric | Delighted Post‑Delivery Survey | UserLoop Post Purchase Surveys |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | 6 | ★ 24 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 4 supported |
| Listed since | Oct 2014 | Mar 2021 |
UserLoop Post Purchase Surveys edges out Delighted Post‑Delivery Survey on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Delighted Post‑Delivery Survey at Free plan available, UserLoop Post Purchase Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to UserLoop Post Purchase Surveys; mid-market and enterprise merchants with specific feature requirements should evaluate both — Delighted Post‑Delivery Survey's 6-review base may include the workflow context that matches your specific use case better than UserLoop Post Purchase Surveys's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Delighted Post‑Delivery Survey audit • UserLoop Post Purchase Surveys audit
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| Keyword | Delighted Post‑Delivery Survey | UserLoop Post Purchase Surveys |
|---|---|---|
| survey | #4110 | #20 |
| product feedback | #398 | #30 |
| survey quiz | #6212 | #41 |
| feedback form | #238 | #240 |
No tracked changes.
Both Delighted Post‑Delivery Survey and UserLoop Post Purchase Surveys offer paid plans only. Delighted Post‑Delivery Survey starts at Free plan available; UserLoop Post Purchase Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
UserLoop Post Purchase Surveys has the higher average rating (5.0★ from 24 reviews) compared to Delighted Post‑Delivery Survey (4.8★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
UserLoop Post Purchase Surveys holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. UserLoop Post Purchase Surveys has the deeper published review base (24 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Delighted Post‑Delivery Survey typically suits early-stage and growth-mode teams based on its published review base (6 reviews). UserLoop Post Purchase Surveys typically suits early-stage and growth-mode teams based on its published review base (24 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Delighted Post‑Delivery Survey and UserLoop Post Purchase Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Delighted Post‑Delivery Survey" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.