Side-by-side comparison · 24 data points
Transform your ecommerce data into actionable insights and recommendations, instantly.
| Decile ‑ Customer Analytics | Report Pundit | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Build custom reports, automate reports & analytics, and reconcile data from key integrations easily
| Metric | Decile ‑ Customer Analytics | Report Pundit: Custom Reports |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 23 | ★ 1.9k |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2020 | Aug 2019 |
Decile ‑ Customer Analytics and Report Pundit: Custom Reports are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Decile ‑ Customer Analytics at Free trial available, Report Pundit: Custom Reports at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Report Pundit: Custom Reports has the larger user base (1,903 reviews vs 23), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Decile ‑ Customer Analytics's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Decile ‑ Customer Analytics audit • Report Pundit: Custom Reports audit
| Keyword | Decile ‑ Customer Analytics | Report Pundit |
|---|---|---|
| customer support automation | #171 | #11 |
| customer service automation | #205 | #11 |
| customer support tool | #224 | #12 |
| ai customer service | #207 | #30 |
| customer service ai | #224 | #15 |
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Both Decile ‑ Customer Analytics and Report Pundit: Custom Reports offer paid plans only. Decile ‑ Customer Analytics starts at Free trial available; Report Pundit: Custom Reports starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Decile ‑ Customer Analytics (5.0★, 23 reviews) and Report Pundit: Custom Reports (5.0★, 1,903 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Decile ‑ Customer Analytics fits better if you prioritize broader integrations; Report Pundit: Custom Reports is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Report Pundit: Custom Reports has more onboarding documentation maturity (1,903 reviews vs 23), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Decile ‑ Customer Analytics typically suits early-stage and growth-mode stores based on its review-base composition (23 reviews). Report Pundit: Custom Reports aligns more with early-stage and growth-mode stores (1,903 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Decile ‑ Customer Analytics and Report Pundit: Custom Reports both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Decile ‑ Customer Analytics" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
