Side-by-side comparison
Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
Authenticator app allows the user to login with just their social media login seamlessly.
| Metric | Helium Customer Fields | WebDesk Authenticator |
|---|---|---|
| Rating | ★ 4.5 ★ | 3.5 ★ |
| Total reviews | ★ 355 | 8 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free trial available |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | ★ 5 | 3 |
| Featured placements | 1 |
On the measured data here, Helium Customer Fields leads on more dimensions (4 vs 1). Pick WebDesk Authenticator if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Helium Customer Fields audit • WebDesk Authenticator audit
| Field | Helium Customer Fields | WebDesk Authenticator |
|---|---|---|
| Tagline | ||
| Listing audit | 92/100 listing audit | 79/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| — |
| Languages | 1 supported | 1 supported |
|---|
| Listed since | Jul 2015 | Apr 2017 |
|---|
| Listed |
|---|
| Keyword | Helium Customer Fields | WebDesk Authenticator |
|---|---|---|
| registration forms | #22 | #80 |
Not featured in any section recently.
| Signal | Helium Customer Fields | WebDesk Authenticator |
|---|---|---|
| Average rating | 4.5 ★ (355) | 3.5 ★ (8) |
App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.
Awesome support thanks Jakin !
Their customer support is phenomenal. They went above and beyond with an issue with my theme. Very highly recommended.
Review text isn't collected for this app yet (8 reviews on the marketplace).
Neither Helium Customer Fields nor WebDesk Authenticator lists a free plan. Helium Customer Fields lists no paid plan with a published price; WebDesk Authenticator lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Helium Customer Fields has the higher average rating (4.5★ from 355 reviews) compared to WebDesk Authenticator (3.5★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Helium Customer Fields holds the higher average rating (4.5★ vs 3.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Helium Customer Fields has more published reviews to read for user-reported install experience (355 vs 8).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Helium Customer Fields has 355 published reviews; WebDesk Authenticator has 8 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Helium Customer Fields and WebDesk Authenticator both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WebDesk Authenticator" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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