Helium Customer Fields vs WebDesk Authenticator

Based on the data on this page, Helium Customer Fields is the stronger choice for most Shopify App Store merchants — 4.5★ vs WebDesk Authenticator's 3.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: Helium Customer Fields at Free trial available, WebDesk Authenticator at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Helium Customer Fields has the larger user base (342 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. WebDesk Authenticator's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage merchants who need fast install and low risk should default to Helium Customer Fields; mid-market and enterprise merchants with specific feature requirements should evaluate both — WebDesk Authenticator's 8-review base may include the workflow context that matches your specific use case better than Helium Customer Fields's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Helium Customer Fields or WebDesk Authenticator cheaper?

Both Helium Customer Fields and WebDesk Authenticator offer paid plans only. Helium Customer Fields starts at Free trial available; WebDesk Authenticator starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Helium Customer Fields or WebDesk Authenticator?

Helium Customer Fields has the higher average rating (4.5★ from 342 reviews) compared to WebDesk Authenticator (3.5★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Helium Customer Fields or WebDesk Authenticator?

Helium Customer Fields holds the higher average rating (4.5★ vs 3.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Helium Customer Fields or WebDesk Authenticator?

Both apps are one-click installs from the Shopify App Store. Helium Customer Fields has the deeper published review base (342 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

Helium Customer Fields typically suits early-stage and growth-mode teams based on its published review base (342 reviews). WebDesk Authenticator typically suits early-stage and growth-mode teams based on its published review base (8 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Helium Customer Fields and WebDesk Authenticator?

Migration support varies by app and category. Helium Customer Fields and WebDesk Authenticator both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WebDesk Authenticator" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.