Side-by-side comparison · 24 data points
Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
| Helium Customer Fields | Locksmith | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Helium Customer Fields | Locksmith |
|---|---|---|
| Rating | 4.6 ★ | ★ 4.7 ★ |
| Total reviews | ★ 311 | 298 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | ★ 2 |
| Review velocity (30d) | 21 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2015 | Oct 2014 |
Locksmith edges out Helium Customer Fields on rating (4.7★ vs 4.6★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Helium Customer Fields at Free trial available, Locksmith at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Locksmith; mid-market and enterprise merchants with specific feature requirements should evaluate both — Helium Customer Fields's 311-review base may include the workflow context that matches your specific use case better than Locksmith's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Helium Customer Fields audit • Locksmith audit
| Keyword | Helium Customer Fields | Locksmith |
|---|---|---|
| access control | Not ranked | #2 |
| fields | #4 | Not ranked |
| custom fields | #5 | Not ranked |
| password | Not ranked | #5 |
| lock pages | Not ranked | #6 |
No tracked changes.
| Signal | Helium Customer Fields | Locksmith |
|---|---|---|
| Average rating | 4.6 ★ (311) | 4.7 ★ (298) |
| Rating distribution | 577% 47% 312% 20% 15% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +6 | — |
| Reviews · last 30 days | +21 | — |
| Reviews · last 90 days | +43 | — |
Both Helium Customer Fields and Locksmith offer paid plans only. Helium Customer Fields starts at Free trial available; Locksmith starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Locksmith has the higher average rating (4.7★ from 298 reviews) compared to Helium Customer Fields (4.6★ from 311 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Helium Customer Fields fits better if you prioritize broader integrations; Locksmith is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Helium Customer Fields has more onboarding documentation maturity (311 reviews vs 298), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Helium Customer Fields typically suits early-stage and growth-mode stores based on its review-base composition (311 reviews). Locksmith aligns more with early-stage and growth-mode stores (298 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Helium Customer Fields and Locksmith both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Locksmith" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.
Awesome support thanks Jakin !
Their customer support is phenomenal. They went above and beyond with an issue with my theme. Very highly recommended.
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