Side-by-side comparison · 24 data points
Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
| Helium Customer Fields | Locksmith | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Helium Customer Fields | Locksmith |
|---|---|---|
| Rating | 4.5 ★ | ★ 4.7 ★ |
| Total reviews | ★ 339 | 306 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free trial available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | 1 |
| Review velocity (30d) | 21 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2015 | Oct 2014 |
Locksmith edges out Helium Customer Fields on rating (4.7★ vs 4.5★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Helium Customer Fields at Free trial available, Locksmith at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Locksmith; mid-market and enterprise merchants with specific feature requirements should evaluate both — Helium Customer Fields's 339-review base may include the workflow context that matches your specific use case better than Locksmith's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Helium Customer Fields audit • Locksmith audit
| Keyword | Helium Customer Fields | Locksmith |
|---|---|---|
| custom fields | #5 | #23 |
| accounts and login | #20 | #102 |
| accounts | #24 | #24 |
No tracked changes.
| Signal | Helium Customer Fields | Locksmith |
|---|---|---|
| Average rating | 4.5 ★ (339) | 4.7 ★ (306) |
| Rating distribution | 577% 47% 312% 20% 15% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +6 | — |
| Reviews · last 30 days | +21 | — |
| Reviews · last 90 days | +43 | — |
Both Helium Customer Fields and Locksmith offer paid plans only. Helium Customer Fields starts at Free trial available; Locksmith starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Locksmith has the higher average rating (4.7★ from 306 reviews) compared to Helium Customer Fields (4.5★ from 339 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Locksmith holds the higher average rating (4.7★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Helium Customer Fields has the deeper published review base (339 vs 306), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Helium Customer Fields typically suits early-stage and growth-mode teams based on its published review base (339 reviews). Locksmith typically suits early-stage and growth-mode teams based on its published review base (306 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Helium Customer Fields and Locksmith both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Locksmith" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.
Awesome support thanks Jakin !
Their customer support is phenomenal. They went above and beyond with an issue with my theme. Very highly recommended.
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