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Pasilobus Customer View iconPasilobus Customer View
vs
Willdesk: Live Chat&AI Chatbot iconWilldesk
Home/Shopify App Store/Compare/Pasilobus Customer View vs Willdesk: Live Chat&AI Chatbot

Pasilobus Customer View vs Willdesk

Side-by-side comparison · 24 data points

Pasilobus Customer View icon

Pasilobus Customer View

0.0·0reviews

Log in as customers to manage accounts, resolve issues, and enhance support efficiency seamlessly.

ShopifyFree plan available
Change
OverviewMetadataPricingFeaturesCategoriesCategory featuresRankingsFeaturedActivityQualityApp detailsRelated

1. Listing metadata

Field-level data
Pasilobus Customer ViewWilldesk
Tagline“Log in as customers to manage accounts, resolve issues, and enhance support efficiency seamlessly.”98 chars“AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot”100 chars
Description370 / 500 chars74% used500 / 500 chars100% used
Screenshots4 images10 images
Languages
English
EnglishChinese (Simplified)Chinese (Traditional)FrenchGerman+16 more
Platforms
Shopify
Shopify
Developer
Pasilobus
Channelwill
Reset
Willdesk: Live Chat&AI Chatbot icon

Willdesk

4.8·368reviews

AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot

ShopifyFree plan available
Change

At a glance

10 metrics · auto-computed
Feature comparison between Pasilobus Customer View and Willdesk: Live Chat&AI Chatbot
MetricPasilobus Customer ViewWilldesk: Live Chat&AI Chatbot
Rating—4.8 ★
Total reviews0368
Free planYesYes
PricingFree plan availableFree plan available
Built for Shopify——
Pricing tiers—3 tiers
Listed features4★ 5
Review velocity (30d)—1 new
Languages1 supported21 supported
Listed sinceAug 2024Feb 2021

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Willdesk: Live Chat&AI Chatbot is the stronger choice for most Shopify App Store merchants — 4.8★ vs Pasilobus Customer View's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Pasilobus Customer View at Free plan available, Willdesk: Live Chat&AI Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Willdesk: Live Chat&AI Chatbot has the larger user base (368 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Pasilobus Customer View's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Willdesk: Live Chat&AI Chatbot; mid-market and enterprise merchants with specific feature requirements should evaluate both — Pasilobus Customer View's 0-review base may include the workflow context that matches your specific use case better than Willdesk: Live Chat&AI Chatbot's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Pasilobus Customer View audit • Willdesk: Live Chat&AI Chatbot audit

Listed
August 6, 2024
February 22, 2021
Last updated——

2. Pricing & plans

Listed prices · monthly · USD
Tier
Pasilobus Customer View
Willdesk
Free
—
Free
—
  • Unlimited agent
  • 1 store
  • 20 conversations
  • Live Chat, Contact form, Order tracking
  • Email & Social media Integration
  • Macro, Quick response, Help center
  • 1000 Products AI learning
  • 24/7 customer service
Paid #1
—
Basic
16.90
  • 3 store
  • 100 conversations
  • Automation bot
  • Custom FAQ domain
  • FAQ premium templates
  • 100 limited free order tracking quota
Paid #2
—
Pro
89.90
  • Multiple stores
  • 1000 conversations
  • 1000 limited free order tracking quota
  • Custom plan & more
  • Customer success manager

3. Features

As listed by each developer
Pasilobus Customer View
  • Securely mimic any customer session to troubleshoot issues
  • View real-time cart, checkout, and account details
  • Record session logs for security and compliance
  • Integrate with existing help-desk tools seamlessly
Willdesk
  • Branded Self-service widget,with Trackingmore API default, no extra tracking app
  • AI-Driven Omnichannel: Product Recommendations, Emotion Detection, After-Sales
  • Manage the inbox tickets from multiple social media, Chat, Email in a help desk
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style

4. Categories & rankings

Shared categories on the same row · in-category position inline
Pasilobus Customer View
Willdesk
Shared
Helpdesk#96 of 167
Helpdesk#20 of 167
Accounts and login#135 of 184
—
—
Chat#85 of 329

5. Category features

Marketplace-curated features per category
Accounts and login0 shared · 3 total
Pasilobus Customer View
  • Accounts portal
  • Profiles
  • Approve requests
Willdesk
  • —Accounts portal
  • —Profiles
  • —Approve requests
Chat0 shared · 28 total
Pasilobus Customer View
  • —Agent analytics
  • —AI chatbots
  • —Behavior tracking
  • —Customer insights
  • —Email chat
  • —Encryption
  • —File upload
  • —Live chat
  • —Multi-language
  • —Real-time translation
  • —Social media
  • —Cross-sell
  • —FAQs
  • —Greetings
  • —Product recommendations
  • —Quick replies
  • —Surveys
  • —Upsell
  • —Agent avatar
  • —Business hours
  • —Chat assignment
  • —Chat buttons
  • —Chat flows
  • —Chat window
  • —Color and font
  • —Emojis and stickers
  • —Tagging
  • —Welcome messages
Willdesk
  • Agent analytics
  • AI chatbots
  • Behavior tracking
  • Customer insights
  • Email chat
  • Encryption
  • File upload
  • Live chat
Helpdesk0 shared · 20 total
Pasilobus Customer View
  • —Chatbot
  • —Contact form
  • —Email
  • —FAQs
  • —Help center
  • —Live chat
  • —Self-service
  • —Social media
  • —AI responses
  • —Auto-assign
  • —Auto-reply
  • —Feedback surveys
  • —Multi-language
  • —Multi-store

5. Search rankings

Top 5 keywords · shared rankings prioritized
KeywordPasilobus Customer ViewWilldesk
helpdesk#91#9
willdeskNot ranked#1
ai helpdeskNot ranked#5
help desk#51Not ranked

8. Quality signals

Reviews · velocity · latest sentiment
SignalPasilobus Customer ViewWilldesk
Average rating0.0 ★ (0)4.8 ★ (368)
Rating distribution
5—
4—
3—
2—
1—
595%
42%
31%
21%
12%
Reviews · last 7 days—+0
Reviews · last 30 days—+1
Reviews · last 90 days—+4

5 latest reviews · each app

Pasilobus Customer View

No reviews yet.

Willdesk

9. App details

Long-form description · keyword frequency
Pasilobus Customer View
Login as Customer lets merchants step into a shopper’s view—no passwords needed. Admins can replicate customer sessions to troubleshoot orders, update profiles, and guide checkouts. Keep operations secure with admin access controls, session audit logs, and seamless help-desk integration. Accelerate support, resolve issues faster, and elevate every shopping experience.
Top keywords
  • customer2×3.92%
Willdesk
Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages.
Top keywords
  • ai2×3.33%
  • faq2×3.33%
  • smart2×3.33%

Frequently asked

Common questions about this comparison

Is Pasilobus Customer View or Willdesk: Live Chat&AI Chatbot cheaper?

Both Pasilobus Customer View and Willdesk: Live Chat&AI Chatbot offer paid plans only. Pasilobus Customer View starts at Free plan available; Willdesk: Live Chat&AI Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Should I choose Pasilobus Customer View or Willdesk: Live Chat&AI Chatbot?

It depends on what you're optimizing for. Pasilobus Customer View fits better if you prioritize broader integrations; Willdesk: Live Chat&AI Chatbot is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Pasilobus Customer View or Willdesk: Live Chat&AI Chatbot?

Both apps are one-click installs from the Shopify App Store marketplace. Willdesk: Live Chat&AI Chatbot has more onboarding documentation maturity (368 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Shopify App Store stores?

Pasilobus Customer View typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Willdesk: Live Chat&AI Chatbot aligns more with early-stage and growth-mode stores (368 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Pasilobus Customer View and Willdesk: Live Chat&AI Chatbot?

Migration support varies by app and category. Pasilobus Customer View and Willdesk: Live Chat&AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Pasilobus Customer View" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

9. Other comparisons people make

From the same category

vs Pasilobus Customer View

—

vs Willdesk

Willdesk: Live Chat&AI Chatbot iconJotform AI Chatbot ‑ Live Chat iconWilldesk vs Jotform AI Chatbot ‑ Live Chat4.8vs4.0Willdesk: Live Chat&AI Chatbot iconAnswerAI Chatbot & Live Chat iconWilldesk vs AnswerAI Chatbot & Live Chat4.8vs4.9

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    very good , still getting to know it but it is helping a lot

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