Side-by-side comparison · 24 data points
Seamless, automated tags for smart customer segmentation, workflows, and emails.
| SC Customer Tagging | Workflow Automation—React Flow | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Easy way to automate order fulfillment, customer tagging, discount functions, email marketing, etc.
| Metric | SC Customer Tagging | Workflow Automation—React Flow |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 59 | ★ 177 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 18 supported | 1 supported |
| Listed since | Jun 2018 | Dec 2021 |
SC Customer Tagging and Workflow Automation—React Flow are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: SC Customer Tagging at Free to install, Workflow Automation—React Flow at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Workflow Automation—React Flow has the larger user base (177 reviews vs 59), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SC Customer Tagging's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SC Customer Tagging audit • Workflow Automation—React Flow audit
| Last updated | — | — |
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| Keyword | SC Customer Tagging | Workflow Automation—React Flow |
|---|---|---|
| customer service automation | #178 | #31 |
| customer support automation | #178 | #34 |
| automated customer support | #187 | #70 |
| conditional logic | #237 | #83 |
| customer support tool | #203 | #233 |
Both SC Customer Tagging and Workflow Automation—React Flow offer paid plans only. SC Customer Tagging starts at Free to install; Workflow Automation—React Flow starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
SC Customer Tagging (5.0★, 59 reviews) and Workflow Automation—React Flow (5.0★, 177 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Workflow Automation—React Flow does carry the larger published review base (177 vs 59). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Workflow Automation—React Flow has the deeper published review base (177 vs 59), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SC Customer Tagging typically suits early-stage and growth-mode teams based on its published review base (59 reviews). Workflow Automation—React Flow typically suits early-stage and growth-mode teams based on its published review base (177 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. SC Customer Tagging and Workflow Automation—React Flow both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SC Customer Tagging" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
