Side-by-side comparison · 24 data points
| Customer Service AI | Judge.me Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Sell more with unlimited product reviews, UGC, star ratings, Google reviews and testimonials
| Metric | Customer Service AI | Judge.me Product Reviews App |
|---|---|---|
| Rating | 2.0 ★ | ★ 5.0 ★ |
| Total reviews | 1 | ★ 47k |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 2 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 8 |
| Review velocity (30d) | — | 1898 new |
| Languages | 1 supported | 15 supported |
| Listed since | Jan 2026 | Jun 2015 |
Based on the data on this page, Judge.me Product Reviews App is the stronger choice for most Shopify App Store merchants — 5.0★ vs Customer Service AI's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Customer Service AI at Free, Judge.me Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Judge.me Product Reviews App has the larger user base (46,765 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Customer Service AI's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Judge.me Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Customer Service AI's 1-review base may include the workflow context that matches your specific use case better than Judge.me Product Reviews App's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Customer Service AI audit • Judge.me Product Reviews App audit
| Last updated | — | — |
|---|
| Keyword | Customer Service AI | Judge.me Product Reviews App |
|---|---|---|
| support | #39 | #79 |
Not featured in any section recently.
No tracked changes.
| Signal | Customer Service AI | Judge.me Product Reviews App |
|---|---|---|
| Average rating | 2.0 ★ (1) | 5.0 ★ (47k) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 42% 30% 20% 10% |
| Reviews · last 7 days | — | +370 |
| Reviews · last 30 days | — | +1.9k |
| Reviews · last 90 days | — | +5.3k |
No reviews yet.
Both Customer Service AI and Judge.me Product Reviews App offer paid plans only. Customer Service AI starts at Free; Judge.me Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Judge.me Product Reviews App has the higher average rating (5.0★ from 46,765 reviews) compared to Customer Service AI (2.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Judge.me Product Reviews App holds the higher average rating (5.0★ vs 2.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Judge.me Product Reviews App has the deeper published review base (46,765 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Customer Service AI typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Judge.me Product Reviews App typically suits established teams with steady usage based on its published review base (46,765 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Ron was a very helpful chat thanks so much for your time cheers
Great customer service, and Ron was really helpful and kind. Definitely recommend others to give it a try and trust me, it's really worth it
I love this app!
Brian was super helpful with installing the widgets on our site. Thank you
Great app, great service.
Migration support varies by app and category. Customer Service AI and Judge.me Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Service AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
