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Offer return, refunds, exchange options. Allow the customers to manage their orders efficiently.
| Metric | Webkul Order Management | Shop |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.8 ★ |
| Total reviews | 5 | ★ 8k |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 2 |
| Review velocity (30d) | — | 358 new |
| Languages | 1 supported | 21 supported |
| Listed since | Sep 2018 | Sep 2020 |
Webkul Order Management and Shop are evenly matched on rating (4.7★ vs 4.8★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Webkul Order Management at Free trial available, Shop at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Shop has the larger user base (8,013 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Webkul Order Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Webkul Order Management audit • Shop audit
| Last updated | — | — |
|---|
| Keyword | Webkul Order Management | Shop |
|---|---|---|
| shoppers | Not ranked | #1 |
| shop | Not ranked | #1 |
| local currency | Not ranked | #6 |
| order management | #21 | Not ranked |
| helpdesk software | #220 | Not ranked |
Not featured in any section recently.
| Signal | Webkul Order Management | Shop |
|---|---|---|
| Average rating | 4.7 ★ (5) | 4.8 ★ (8k) |
| Rating distribution | 5— 4— 3— 2— 1— | 591% 46% 31% 21% 12% |
| Reviews · last 7 days | — | +82 |
| Reviews · last 30 days | — | +358 |
| Reviews · last 90 days | — | +1.2k |
No reviews yet.
Both Webkul Order Management and Shop offer paid plans only. Webkul Order Management starts at Free trial available; Shop starts at Free. Compare the per-tier features in the Pricing section above before committing.
Webkul Order Management (4.7★, 5 reviews) and Shop (4.8★, 8,013 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Webkul Order Management fits better if you prioritize broader integrations; Shop is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shop has more onboarding documentation maturity (8,013 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Webkul Order Management typically suits early-stage and growth-mode stores based on its review-base composition (5 reviews). Shop aligns more with established stores with steady traffic (8,013 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Webkul Order Management and Shop both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Webkul Order Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
