Side-by-side comparison · 24 data points
Post-purchase surveys that go deep: ask questions & smart follow-ups w/ rewards that bring them back
| Customer Luv Surveys | REVIEWS.io Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Collect product & company reviews, photo reviews & UGC, powered by AI analytics.
| Metric | Customer Luv Surveys | REVIEWS.io Product Reviews App |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 1 | ★ 758 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2026 | Aug 2014 |
Customer Luv Surveys edges out REVIEWS.io Product Reviews App on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Customer Luv Surveys at Free plan available, REVIEWS.io Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
REVIEWS.io Product Reviews App has the larger user base (758 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Customer Luv Surveys's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Customer Luv Surveys; mid-market and enterprise merchants with specific feature requirements should evaluate both — REVIEWS.io Product Reviews App's 758-review base may include the workflow context that matches your specific use case better than Customer Luv Surveys's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Customer Luv Surveys audit • REVIEWS.io Product Reviews App audit
| Keyword | Customer Luv Surveys | REVIEWS.io Product Reviews App |
|---|---|---|
| survey | #162 | #138 |
Both Customer Luv Surveys and REVIEWS.io Product Reviews App offer paid plans only. Customer Luv Surveys starts at Free plan available; REVIEWS.io Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Customer Luv Surveys has the higher average rating (5.0★ from 1 reviews) compared to REVIEWS.io Product Reviews App (4.7★ from 758 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Customer Luv Surveys holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. REVIEWS.io Product Reviews App has the deeper published review base (758 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Customer Luv Surveys typically suits early-stage and growth-mode teams based on its published review base (1 reviews). REVIEWS.io Product Reviews App typically suits early-stage and growth-mode teams based on its published review base (758 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Customer Luv Surveys and REVIEWS.io Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Luv Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
